Verizon Network Manager Nodes Networx Universal Customer Center Overview, System Requirements

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Networx Universal Customer Center Overview

The Networx Universal Customer Center (NUCC) is a single source solution for fVerizon and fMCI tools. Access all of the tools you need to manage your network 24 X 7 with a single login.

•Create and track online orders for products and services.

•Create and track repair tickets online.

•Review and pay invoices online.

•Monitor and configure your inbound and outbound network.

•Report on network performance.

System Requirements

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The system requirements vary per application. For a complete list of requirements, click the What are the site software requirements? link under FAQs on the sign in page. You can also access site requirements from Help & Contact FAQs after signing in.

•PC Operating System: Windows XP, Microsoft® Internet Explorer 6.0 or later, Netscape 6.0 or later, Firefox 2.0.

•Mac Operating System: Mac OS X (10.2 or later), Safari 1.2, Firefox 2.0.

•The system requirements vary per application. For a complete list of requirements, click the What are the software requirements for the Networx Universal Customer Center? link under Help on the sign in page. You can also access site requirements from Help & Contact/ Frequently Asked Questions after signing in.

January 15, 2008

Version 1.08

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Contents Version Page Table of Contents Copy Classic to Nodes Access HelpView and Maintain Orders Obtain Customer SupportSystem Requirements Networx Universal Customer Center OverviewVersion January 15 Product Overview Network Manager Overview Features and BenefitsVersion January 15 Review the Network Control System Network Control System Nodes-Based Routing Analyze Nodes-Based RoutingNode Model ReusableValue-Based Node Analyze Node-Based Routing, cont’dLabel Routing Node Types Routing Node TypesVersion January 15 Search Identify Details in the Navigation TreeExpand Navigation Tree Node DetailsPlan Level Navigation Tree Node Details, cont’dCorporation Details Plan Details Set DetailsNumber Details View and Print a Plan Routing Plan MaintenancePlan Details View Plan DetailsModel Details View the Details of a Parent or Child NodeTermination Details View Termination DetailsTermination Details View Termination Details, cont’dView a Structure Implement a Plan Implementation Details Implementation DetailsFor Your Information Implement Order ResultsVersion January 15 Perform a Quick Perform Quick Percent Allocations and Termination ChangesChange the Percent Allocation Routing Plan Maintenance Quick ChangeSubmit Percent Allocation Change Set a Rollback Date and TimeQuick Change Replace a TerminationLTerm Select Termination Selection QuickAdd a Termination Quick Add a Termination, cont’d Delete a Termination or Treatment Quick Quick Change Redefine a DAL Termination Redefine a DAL TerminationDAL Termination Node Redefine a DTR Redefine a DAL Termination, cont’d10 Quick Change Limited Quick11 Submit Quick with Pending Order Limited Quick, cont’d12 Home Perform a Quick from the Integrated Call Tree ICT13 ICT Perform a Quick from the ICT, cont’d14 Quick Orders Submit an ICT Quick OrderVersion January 15 View the Order History for a Plan View Plan History and CompareOrder List Show HistoryOrder Differences Order Differences Toolbar Show Differences Plan CompareClick Close to return to the Home Classic to Nodes Copy Copy Classic to NodesCopy Plan to Nodes Copy Classic to Nodes, cont’dClassic to Nodes Routing Plan Change Your Main Plan Plan Level Info UpdateDelete a Classic Plan Delete a Classic Plan10-6 Version January 15 View and Maintain Orders Order Filter Use the Order FilterColumn Preferences Set Column PreferencesFirst half of Order List View the Order ListFirst Half of Order List Interpret the Order ListOrder Manager View the Details of an OrderClick Unapprove to unapprove an order Edit an OrderOrder Calendar View the Order CalendarHelp Access Help12-2 Version January 15 Select Help & Contact Contact Us Obtain Customer Support13-2 Version January 15 Index