Westell Technologies 2110 manual Technical Support Information, Warranty and Repairs

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User Guide

WireSpeed Dual Connect Modem

9.TECHNICAL SUPPORT INFORMATION

9.1Westell Technical Support

If technical assistance is required, contact Westell by using one of the following options:

Phone: 1-630-375-4500

email: global_support@westell.com

Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter on- line service requests.

10. WARRANTY AND REPAIRS

Warranty

Westell warrants this product to be free from defects at the time of shipment. Westell also warrants this product to be fully functional for the time period specified by the terms of the warranty. Any attempt to repair or modify the equipment by anyone other than an authorized Westell representative will void the warranty.

Repairs

Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:

Westell, Inc.

ATTN: R.G.M Department

750 N. Commons Drive

Aurora, IL 60504-7940

Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell Technical Support Representative for details.

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Contents Wirespeed Dual Connect Modem Model User GuideContents Safety Instructions Product DescriptionCanada Certification Notice Regulatory InformationFCC Compliance Note Minimum System Requirements for USB Installation System RequirementsInstallation Information Installation RequirementsPackage Contents LED IndicatorsCable Connectors and Pinouts ConnectorsUSB Series B Connector Pinouts Name Description Cable Color 12VModem Installations Modem Installation via USBModem Installation via 10/100 Base-T/Ethernet Modem Connection via 10/100 -Base-T/EthernetInstalling the USB Drivers for Windows 98SE Installing USB DriversWestell CD-ROM Installation Windows 98SE Location of Hardware Device Driver Insert Windows Operating System CD Installing the USB Drivers for Windows 98ME Restart the ComputerLocation of Hardware Device Driver Installing the USB Driver for Windows Found New HardwareSearch for Device Driver Driver Files Search Results Search for Digital Signature Installing the USB Driver for Windows 98FE Restart Your ComputerSearch for Device Driver Select the Updated Driver Insert Disk FinishInstalling the USB Driver for Windows XP Windows XPHardware Installation Device Drivers \Diagnostic Icon\Setup.exe Welcome to Diagnostic Software InstallationSelect Directory for a Diagnostic Software Installation Diagnostic Icon Information Panels Setup CompleteAdministration Panel Administration Diagnostic PanelUninstalling Diagnostic Software for Windows 98/ME/2000 Welcome to Uninstall Diagnostic ApplicationWestell Technical Support Warranty and RepairsTechnical Support Information Product Specifications Software License Agreement Publication Information Trademarks