Nextel comm IR1200 manual Troubleshooting, Common Problems

Page 49

Troubleshooting

Troubleshooting

In this chapter, you will learn how to troubleshoot the most common installation problems and how to resolve them.

This chapter includes:

Common Problems

Page 41

Diagnostic Port

Page 44

 

 

HyperTerminal Setup

Page 45

Diagnostic Menu

Page 47

 

 

Unsolicited Firmware Updates

Page 51

 

 

Common Problems

The following table outlines the most common installation issues and instructions for resolution.

What’s the

What it means:

How to Resolve:

Problem?

 

 

 

 

 

 

 

Nothing happens

This indicates that

when I power up

there is no power

the modem.

being supplied to the

 

modem.

There are several things that could be wrong. Go through this list and eliminate all the possible problems:

 

Is the ignition on?

 

Is the ignition bypass

 

 

plug inserted into the

 

 

IGNITION

RFM-4200-5015 Rev1

 

41

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Contents Installation Guide Page Table of Contents Vehicle Installation Table of Contents Safety Notice Please Read Safety Notice on Before using the iR1200 ModemModem Power Wiring Diagram Level IR1200 Modem Declaration of Conformity FCC ComplianceNextel.com Box Contents Before You Begin InstallationRequired Installation Components Stationary Installation Description Required AccessoriesNextel.com Introduction Using This GuideWelcome to Nextel Nextel CoverageNextel Customer Care General Overview OverviewModem Operating Modes Modem ConfigurationsIR1200 Modem Rear Panel of iR1200 Rugged Modem IR1200 GPS-Enabled ModemNextel.com Before You Start Installing Installation PreparationInstallation Planning Planning Modem Location Modem DimensionsDimensions of iR1200 GPS-Enabled Modem Planning Cable Layout Planning Antenna LocationSerial Cable Routing Installation ToolsNextel.com Vehicle Installation Mounting the Modem Installation StepsSelect Modem Location Mount the Modem Mounting the AntennasSelect Antenna Location Approved AntennasMount the Antennas Approved Cable Route and Connect CablesMobile Data Computer Route and Connect Power CableModem Power Wiring Diagram Level Approved Cable Route and Connect Ignition CableConnect Data Cable Connect Antenna CableNextel.com Stationary Installation Mounting the Modem Mounting the Antennas Select Antenna Location Stationary Installation Approved Cables Connect Power CableConnect Data Cables Connect Antenna CablesNextel.com Powering Up the Modem Verifying InstallationPowering Up Vehicle Installation Powering Up Building Installation Communication IndicatorsSignal Color Indication Packet Data Circuit Switched DataCommon Problems TroubleshootingConnector on Troubleshooting Diagnostic Port Connection Description screen appears HyperTerminal SetupNextel.com None or Hardware for Flow control Diagnostic MenuCommand Action Reply Rssi Imei Unsolicited Firmware Updates Nextel.com You are safe to use the modem Nextel.com Safe and Efficient Operation Guidelines Safety NoticeExposure to Radio Frequency Energy Medical and Personal Electronic DevicesHearing Aids Interference with Other Electronic DevicesOther Medical Devices Copyright and Trademark Nextel.com This page intentionally left blank Nextel.com Index Packet Data · 7
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