Sprint Nextel EX720 manual Right-clickNovatel Wireless Expedite EV-DO Modem

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to disappear from the list. Reinsert the card again to cause the driver listing to reappear. You can identify the entries for the Sprint Mobile Broadband Express Card by observing which entries are affected when you remove and replace the card, or by disabling Network Adapter (NDIS). (See “Novatel Wireless Network Adapter (NDIS)” on page 59.)

7.Right-clickNovatel Wireless Expedite EV-DO Modem.

8.Select Uninstall from the pop-up menu.

9.Click OK to confirm the uninstall.

The Sprint Mobile Broadband Express Card listings should be removed.

74	Section 2D: Troubleshooting Tips

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Contents Part No 90024943 Rev Page Table of Contents 2D. Troubleshooting Tips 3A. Sprint Power Vision4A. Technical Specifications 5A. Safety and NoticesWelcome to Sprint Welcome and thank you for choosing SprintIntroduction Sprint Mobile Broadband Express Card Basics Page Introducing the Sprint Mobile Broadband Express Card This SectionYour Sprint Mobile Broadband Express Card Cdma NetworksExpress Card Broadband Wireless Modem TipGlobal Positioning System Receiver Package Contents About This GuidePage Getting Started Getting Started Sprint Mobile Broadband Express Card SoftwareActivating and Using Sprint Service Call Sprint Customer ServiceCare and Maintenance Installing the Sprint Mobile Broadband Express Card Page Activating Your Sprint Mobile Broadband Express Card Getting Started System Requirements Installing the Sprint Connection Manager Software Installing the Sprint Mobile Broadband Express Card Firmware Updates To update firmwareInserting the Sprint Mobile Broadband Express Card Turning Off the Sprint Mobile Broadband Express Card Removing the Sprint Mobile Broadband Express Card To activate an account and configure your card Activating Your Sprint Mobile Broadband Express CardInstalling the Sprint Mobile Broadband Express Card Installing the Sprint Mobile Broadband Express Card Sprint Connection Manager Software Sprint Connection Manager SoftwareSprint Connection Manager Software To launch the Sprint Connection Manager Software Sprint Connection Manager Software Window About the Interface Menu Button Minimize and Close Buttons Disconnected Connection StatusInsert your Device Connecting ConnectedIndicator Area Indicator Area Icons Icon MeaningGO Button System Tray Icons IconSprint Connection Manager Software Menu Options and Settings Page Overview of Menu Items Menu Item Details Settings Menu OptionsOverview of Menu Items Menu Items Connection History Menu Item DetailsAlert Log Device Info & Diagnostics Deleting RecordsTo display the Connection History Select Menu Connection HistoryLocation & Search Services To access the Device Info & Diagnostics menu Select Menu Device Info & Diagnostics Accessing the Location & Search Services MenuLocation-Based Service Limitations Menu Options Location-Based Service LBS Information Spint Nextel Location & Search MenuSoftware Updates Accessing Sprint’s Web siteSprint Nextel Location & Search menu options Find NearestTo check for software updates To enable or disable automatic monthly checksLinks HelpSettings To access the Settings menuSettings Window GeneralSprint Location Services Settings This section lets you choose from the following options GPS Mode Location-Based Service Limitations Applying your GPS Mode PreferenceGPS Testing Sprint Settings Novatel Wireless Network Adapter NdisTo enable the Novatel Wireless Network Adapter Access Menu Settings Sprint Vision Novatel WirelessService Settings Mode Applying your Mode Preference Roaming PreferenceMenu Options Enabling and Disabling Roam Guard Applying your Roaming Preference Sprint Connection Device SettingsUser Lock Code To enable the lock feature To change your lock code Troubleshooting Tips Troubleshooting TipsProblem Causes and Suggestions Error Searching for Sprint Mobile Broadband Express CardError Splash Screen is Frozen Error Not in ServiceReinstalling the Sprint Mobile Broadband Express Card Driver Error Connection Gets DroppedTo verify that the correct driver is installed WindowsTo locate the driver Click the Device Manager tabRight-clickNovatel Wireless Expedite EV-DO Modem Updating the DriverTo uninstall the existing driver Windows XPRight-clickNovatel Wireless Expedite EV-DO Modem Troubleshooting Tips Resolving Resource Conflicts To resolve a resource conflict in WindowsTo resolve a resource conflict in Windows XP Additional Troubleshooting Tools Accessing Connection HistoryAbout Connection History To generate a text file containing your Connection HistoryAbout the Alert Log Accessing the Alert LogAccessing Diagnostics About Device Info & Diagnostics To view your system parameters, including installed filesSprint Power VisionSM Page Web Sprint Power Vision FAQs Sprint Power VisionAccessing the Web To access the WebWeb Your User NameSprint Power Vision FAQs When is my data connection active?When is my data connection dormant? Can I sign out of data services?Sprint Power Vision Technical Specifications and Regulatory Information Page Technical Specifications Technical SpecificationsEnvironmental Specifications Mechanical SpecificationsSoftware Specifications Transmitter SpecificationsReceiver Specifications Hardware SpecificationsMiscellaneous Page Regulatory Information Regulatory InformationRegulatory Notices FCC ID PKRNVWMX720Regulatory Information Regulatory Information Safety and Terms & Conditions 100 Important Notice Safety and Hazards Safety and Notices 101Important Notice 102Safety and Hazards Safety and Notices 103104 Novatel Wireless Limited Warranty and Liability Terms and Conditions 105Services Covered By These Ts&Cs & Additional Terms Subscriber AgreementBasic Definitions Subscriber AgreementWhen You Accept The Agreement Our PoliciesTerm Commitments & Early Termination Fees Terms and Conditions 107108 When You Dont Have To Pay An Early Termination FeeOur Right To Change The Agreement & Your Related Rights Your Right To Terminate Services Terms and Conditions 109110 Credit Checks & Credit InformationAccount Spending Limits ASL Restrictions On Using Services Deposits & Returning DepositsYour Device, Number & E-mail Address Caller ID Terms and Conditions 111112 Coverage Where Your Device Will WorkPorting/Transferring Phone Numbers About Data Services & Content Terms and Conditions 113Specific Terms & Restrictions On Using Data Services Account & Service Charges Pro-rating Unused MinutesActivation & Miscellaneous Charges 114How We Calculate Your Charges For Billing Purposes Terms and Conditions 115Your Bill 116Your Payments Late Fees Taxes & Government FeesSurcharges Terms and Conditions 117118 Protecting Our Network & ServicesDisputing Charges You Must Still Pay Undisputed Charges Terms and Conditions 119 Location Based ServicesYour Privacy Disclaimer of Warranties 120Terms and Conditions 121 You Agree We Are Not Responsible For Certain ProblemsYou Agree Our Liability Is Limited No Consequential Damages We Agree To First Contact Each Other With Any Disputes 122Terms and Conditions 123 124 Other Important Terms Terms and Conditions 125Novatel Wireless Limited Warranty and Liability 126Index Index 127Ndis 128

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