Sony XAV-C1 My computer locks up, My software program locks up or crashes, Cannot play a CD-ROM

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Getting Help

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When I press the pointing device without pressing the left button, it clicks

Check that you have not selected the press-select function. See “Changing the Pointing Device settings” on page 55 for details.

My computer “locks up”

Try restarting the computer. On the Windows taskbar, click the Start button, click Shut Down, and then click Restart the computer.

If you cannot restart as described in the preceding step, you can restart the computer by pressing Ctrl+Alt+Delete.

If the previous step does not work, slide the power switch toward the front and hold it for four seconds. This turns off the power.

If your computer locks up while playing a CD-ROM, stop the CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

Pressing Ctrl+Alt+Delete or turning off the computer with the power switch may result in data loss in files that are currently open.

My software program “locks up” or crashes

Contact the software publisher or designated provider for technical support.

Movements of the displayed images are awkward (not smooth)

In PowerPanel, select Change CPU Speed. Remove the check from Auto, and set Speed Control to 100%. See “Controlling Power Management” on page 45 for details.

I cannot play a CD-ROM

Make sure the label of the CD-ROM is facing up.

If the CD-ROM requires software, make sure the software is installed according to the program’s instructions.

Moisture condensation may have occurred. Disconnect the CD-ROM drive and disconnect the power to the drive for at least one hour.

Make sure the CD-ROM drive is properly connected. See “Connecting the CD-ROM Drive” on page 39.

Clean the CD-ROM.

Check the speaker volume.

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Contents Vaio C1 PictureBook Computer User Guide Owner’s Record Safety InformationDeclaration of Conformity Regulatory InformationFCC Part Telephone Consumer Guidelines Canada Telephone Consumer Protection Act United StatesIndustry Canada Notice Avis DE L’INDUSTRIE Canada Page Contents Vaio PictureBook Notebook User Guide Connecting Peripheral DevicesContents Using the Smart UtilitiesXii Welcome Vaio C1 PictureBook Computer User Guide Ergonomic ConsiderationsWelcome Page Front Locating the Controls and ConnectorsLeft Monitor connectorUsing Your C1 PictureBook Computer RightBottom Connecting a Power Source Using the AC AdapterTo remove the AC adapter To insert the battery pack Using Battery PowerBattery Indicator Light Status Meaning To remove the battery pack Starting Your C1 PictureBook Computer Shutting Down Your C1 PictureBook Computer Registering Windows Registering Your Computer Key Description Using the KeyboardUsing Your C1 PictureBook Computer Combination Function Combinations and Functions with the Windows 98 KeyIndicators Indicator FunctionLight Off Combinations and Functions with the Fn Key Combinations/Functions FeatureAction Description Using the Pointing DevicePointing device cover supplied Using the Floppy Disk Drive To connect the floppy disk driveTo insert a diskette Vaio C1 PictureBook Computer User Guide To remove a diskette To insert a PC card Using PC CardsPC card To remove a PC card Using Infrared Communication Devices To use infrared communication with a digital still cameraTo use infrared communication with another computer Infrared port Degrees To activate System Suspend mode Using Power Saving ModesNormal Mode System Suspend ModeTo activate System Hibernation mode System Hibernation ModePage Connecting Peripheral Devices Connecting a Phone Line Connecting a Printer Connecting Peripheral DevicesTo connect a printer To connect a computer display Connecting an External DisplayConnecting Peripheral Devices To remove the VGA adapter To connect a projectorTo select a display To connect an external mouse Connecting an External USB MouseTo connect the CD-ROM drive Connecting the CD-ROM DriveTo insert a CD-ROM Gently press on the CD-ROM drive lid until it clicks shut To connect a digital video camera recorder Connecting a Digital Video Camera RecorderTo display the Sony Notebook Setup screen Displaying the Sony Notebook Setup ScreenVaio C1 PictureBook Computer User Guide Tab Descriptions Icon Description Controlling Power ManagementPower Management Profiles Customizing Your C1 PictureBook ComputerVaio C1 PictureBook Computer User Guide Icon Description Power Management CommandsCustomizing Your C1 PictureBook Computer Icon Description To activate PowerPanelDisplaying Battery Information Activating BatteryScopeTo activate BatteryScope To customize the BatteryScope toolbar and alarm system Battery Icon DescriptionsDisplaying Detailed Battery Information Battery icon Battery statusTo use the PPK Setup screen Using the internal timer Using the Programmable Power Key with Other KeysDisplay mode Function Selecting the Display ModeSelecting dual display mode Using the Dual Display FunctionSetting the colors and resolution for each display Releasing the dual display settingCustomizing the virtual desktop Using the scroll/zoom function Changing the Pointing Device settingsUsing the Press-select function Adjusting the pointing device sensitivityPage Capturing a still image Using Smart CaptureCapture button Using the Smart Utilities To exit Smart CaptureTo close Still Viewer Attached still image Capturing a video clip Vaio C1 PictureBook Computer User Guide To play back captured video clips To end Smart CaptureTo end Movie Player Vaio C1 PictureBook Computer User Guide Using the Smart Utilities Vaio C1 PictureBook Computer User Guide Using Smart Write To insert an imageTo record your voice Using Smart Publisher To create a voice memo Using Smart LabelTo import images using the camera Getting Help Vaio C1 PictureBook Computer User Guide Troubleshooting Getting HelpMy computer won’t start Pointer moves across the screen on its own My LCD does not display anythingCannot play a CD-ROM My computer locks upMy software program locks up or crashes Movements of the displayed images are awkward not smoothMy modem does not work When I press Fn+F3, I see the message Sound DisabledMy floppy disk drive cannot write to a diskette My speaker has no soundMy modem connection is slow My mouse does not workCannot use DV devices and messages appear on the screen My PC card is not working Game images or video images are not clearImage in the viewfinder of Smart Capture is grainy Getting Help Images captured with the camera are not clear Camera does not show any imagesSmart Write and Smart Label do not start Using the System Recovery CDs Using the System and Application Recovery CDsPage To use the Application Recovery CDs Using the Application Recovery CDsOn Handling the LCD Screen On the Power SourceOn Handling On InstallationOn Handling CD-ROMs On Moisture CondensationOn Upgrading the System On Handling DiskettesOn Using Batteries Vaio C1 PictureBook Computer User Guide On Cleaning CD-ROMsOn Maintenance Page C1 PictureBook Computer Warranty Limited Warranty StatementVaio C1 PictureBook Computer User Guide Garantie Restreinte Limited Warranty StatementVaio C1 PictureBook Computer User Guide Battery Limited Warranty Page Index Setup screen 43 starting 12 troubleshooting Index Keyboard 16-18,20 Navigation keys Connecting NetworkPower setting USB