TAG 10 manual Troubleshooting

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CHAPTER

8

Troubleshooting

Hardware, software, or a combination of both can cause computer problems. When you encounter any problem, it might be a typical problem that can easily be solved.

This chapter tells you what actions to take when solving common computer problems. It is divided into three sections:

Preliminary checklist

Solving common problems

Resetting the computer

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Contents MIL-BOOK 10 Series Notebook Trademarks Getting Started Unpacking Getting the Computer RunningConnecting to AC Power Positioning the Tablet PC Using the Wireless Keyboard optionGetting Started Turning On Turning On and Off the ComputerRight-Side Components Taking a Look at the ComputerLeft-Side Components Bay Interface Rear ComponentsFront Components IndicatorsSpeaker Bottom-Side Components For this purpose… Do this… Where to Go from HereOperating Your Tablet PC Stopping the Computer Starting and Stopping the ComputerStarting the Computer Operating Your Tablet PC Mouse-control Buttons Using the Wireless Keyboard optionCursor-Control Keys Typewriter KeysNumeric Keypad Euro SymbolFunction Keys Windows KeysTouchscreen Pen Holder Using the TouchscreenTerm Action Configuring the TouchscreenThrough the Tablet PC’s USB Port Using the Floppy Disk Drive optionConnecting the Floppy Disk Drive Through the Expansion Port Plug of the CD-ROM Drive Module Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Connecting the CD/DVD Drive Using the CD/DVD Drive optionInserting and Removing a CD Operating Your Tablet PC Configuring the Display Modes Using the Video FeaturesResolution Colors Operating Your Tablet PC Using the Audio Features Connecting Audio Devices Using the Modem Using the Communication FeaturesOperating Your Tablet PC Managing Power AC and Car Adapter Charging the Battery Pack Battery PackChecking the Battery Level Initializing the Battery PackBy Gas Gauge Replacing the Secondary Battery PackBattery Low Signals and Actions Managing Power Suspend-to-Disk Suspend mode Power ManagementManual Power Management Power-Saving Tips Expanding Your Computer Connecting a Serial Device Connecting a USB Device Expanding Your Computer For the left side’s IR port Connecting an IR DeviceExpanding Your Computer Inserting and Removing a PC Card Using PC CardsZV Port and CardBus Support Expanding Your Computer System Memory Upgrade Setup Configuration Utility SCU Starting SCU When and How to Use the SCU ProgramWhen to Use Setup Configuration Utility SCU Key Function Moving Around and Making SelectionsDate and Time Main MenuFast Boot IDE SettingsDisplay Mode Boot SequenceCOM Port COM1/2 Advanced MenuCOM Port COM3/4 LPT Port Ir ModeSaveToDisk Warning Message LPT Extended ModePointing Device PS/2 Mouse Keyboard NumlockHot Key Beep Cache SystemsToggle XBay/EBox COM1/COM4 En/Dis Resolution ExpansionSetup Configuration Utility SCU Security Menu System PasswordSCU Password Virus Alert BootSector ProtectEnable Power Management Power MenuCustomize Setup Configuration Utility SCU Intel SpeedStep Tech Exit Menu Installing Software Drivers How to Use the CD Installing Software Drivers 0VMAKFIL -Pnn Other Drivers and Utilities0VMAKFIL Utility Caring for the Tablet PC Protecting the Computer Using the PasswordUsing an Anti-Virus Strategy General Guidelines Taking Care of the Tablet PCLocation Guidelines Battery Pack Guidelines Cleaning GuidelinesWhen Traveling Troubleshooting Preliminary Checklist Problem Type Go to Solving Common ProblemsCD/DVD Drive Problems Battery ProblemsOperating time of a fully charged battery becomes shorter CD/DVD drive cannot read a CDNothing appears on the screen Display ProblemsYou cannot eject a CD Characters on the screen are dim Resolution cannot be adjusted to desired settingBad dots appear on the display at all times External monitor displays nothingHardware Device Problems Floppy Disk Drive ProblemsInfrared Problems Hard Disk Drive ProblemsKeyboard and Mouse Problems PC Card Problems LAN ProblemsModem Problems Printer Problems Power Management Problems for WindowsSound Problems Software ProblemsWhen you turn on the computer, it stops after Post Startup ProblemsSound system does not record External microphone or audio device does not workDate/time is incorrect Other ProblemsResetting the Computer Specifications Specifications