TAG 10 manual Hard Disk Drive Problems, Infrared Problems

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Make sure if the device needs any jumper or switch settings. (Refer to the documentation that came with the device.)

Check the cables or power cords for correct connections.

For an external device that has its own power switch, make sure that the power is turned on.

Hard Disk Drive Problems

The hard disk drive error message appears on the screen.

Insert a bootable diskette and check the integrity of your hard drive.

The hard disk drive has defects. Ask your dealer for help.

The hard disk drive operations seem slow.

The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.

The hard disk drive in-use indicator glows without blinking.

The data files stored on the hard disk drive may be fragmented. Use a tool such as Window’s Disk Defragmenter to defragment the files.

Infrared Problems

The IR port does not work.

Make sure that the IR ports of the two device face each other within a

±15-degrees angle and 1 meter (3 feet) distance and there are no obstructions in between.

Make sure that the device connected is using an equivalent speed.

Make sure that the IrDA Fast Infrared Port is set to HP

HSDL-2300/3600.

Make sure that the IR port is set correctly in the SCU program.

If you are printing to an infrared printer, make sure that the appropriate driver is installed.

8-8	Troubleshooting

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Contents MIL-BOOK 10 Series Notebook Trademarks Getting Started Getting the Computer Running UnpackingConnecting to AC Power Using the Wireless Keyboard option Positioning the Tablet PCGetting Started Turning On and Off the Computer Turning OnTaking a Look at the Computer Right-Side ComponentsLeft-Side Components Rear Components Bay InterfaceIndicators Front ComponentsSpeaker Bottom-Side Components Where to Go from Here For this purpose… Do this…Operating Your Tablet PC Starting and Stopping the Computer Starting the ComputerStopping the Computer Operating Your Tablet PC Using the Wireless Keyboard option Mouse-control ButtonsTypewriter Keys Cursor-Control KeysEuro Symbol Numeric KeypadWindows Keys Function KeysUsing the Touchscreen Touchscreen Pen HolderConfiguring the Touchscreen Term ActionUsing the Floppy Disk Drive option Connecting the Floppy Disk DriveThrough the Tablet PC’s USB Port Through the Expansion Port Plug of the CD-ROM Drive Module Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Using the CD/DVD Drive option Connecting the CD/DVD DriveInserting and Removing a CD Operating Your Tablet PC Using the Video Features Configuring the Display ModesResolution Colors Operating Your Tablet PC Using the Audio Features Connecting Audio Devices Using the Communication Features Using the ModemOperating Your Tablet PC Managing Power AC and Car Adapter Battery Pack Charging the Battery PackInitializing the Battery Pack Checking the Battery LevelReplacing the Secondary Battery Pack By Gas GaugeBattery Low Signals and Actions Managing Power Power Management Suspend-to-Disk Suspend modeManual Power Management Power-Saving Tips Expanding Your Computer Connecting a Serial Device Connecting a USB Device Expanding Your Computer Connecting an IR Device For the left side’s IR portExpanding Your Computer Using PC Cards ZV Port and CardBus SupportInserting and Removing a PC Card Expanding Your Computer System Memory Upgrade Setup Configuration Utility SCU When and How to Use the SCU Program When to UseStarting SCU Setup Configuration Utility SCU Moving Around and Making Selections Key FunctionMain Menu Date and TimeIDE Settings Fast BootBoot Sequence Display ModeAdvanced Menu COM Port COM1/2COM Port COM3/4 Ir Mode LPT PortLPT Extended Mode SaveToDisk Warning MessageKeyboard Numlock Pointing Device PS/2 MouseHot Key Beep Cache SystemsResolution Expansion Toggle XBay/EBox COM1/COM4 En/DisSetup Configuration Utility SCU System Password Security MenuSCU Password BootSector Protect Virus AlertPower Menu Enable Power ManagementCustomize Setup Configuration Utility SCU Intel SpeedStep Tech Exit Menu Installing Software Drivers How to Use the CD Installing Software Drivers Other Drivers and Utilities 0VMAKFIL Utility0VMAKFIL -Pnn Caring for the Tablet PC Using the Password Using an Anti-Virus StrategyProtecting the Computer Taking Care of the Tablet PC Location GuidelinesGeneral Guidelines Cleaning Guidelines Battery Pack GuidelinesWhen Traveling Troubleshooting Preliminary Checklist Solving Common Problems Problem Type Go toBattery Problems CD/DVD Drive ProblemsOperating time of a fully charged battery becomes shorter CD/DVD drive cannot read a CDDisplay Problems You cannot eject a CDNothing appears on the screen Resolution cannot be adjusted to desired setting Characters on the screen are dimBad dots appear on the display at all times External monitor displays nothingFloppy Disk Drive Problems Hardware Device ProblemsHard Disk Drive Problems Infrared ProblemsKeyboard and Mouse Problems LAN Problems Modem ProblemsPC Card Problems Power Management Problems for Windows Printer ProblemsSoftware Problems Sound ProblemsStartup Problems When you turn on the computer, it stops after PostSound system does not record External microphone or audio device does not workOther Problems Date/time is incorrectResetting the Computer Specifications Specifications