TAG 10 manual Keyboard and Mouse Problems

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If you are using any file transfer functions, make sure that both the computer and the IR device have the appropriate software running.

Make sure that there is no device radiating infrared rays, such as remote-controlled devices or wireless headphones, near the computer or device.

Make sure that no direct sunlight or fluorescent lamps are near the computer or device.

Make sure that the IR ports are clean.

Keyboard and Mouse Problems

The keyboard does not respond.

Try connecting another external keyboard. If it works, replace the former keyboard as it may be defective.

The numeric keypad is disabled.

Make sure that the Num Lock is switched on. (Check if the Num Lock Indicator appears or not.)

The external keyboard does not work.

Make sure that the keyboard cable is properly connected.

The PS/2 mouse does not work.

Make sure that the mouse cable is properly connected.

Make sure that the pointing device is enabled in the SCU program.

The serial mouse does not work.

Make sure that the mouse cable is properly connected.

Make sure that you connect the mouse before booting the computer.

Make sure that the serial port is enabled in the SCU program.

Troubleshooting

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Contents MIL-BOOK 10 Series Notebook Trademarks Getting Started Unpacking Getting the Computer RunningConnecting to AC Power Positioning the Tablet PC Using the Wireless Keyboard optionGetting Started Turning On Turning On and Off the ComputerRight-Side Components Taking a Look at the ComputerLeft-Side Components Bay Interface Rear ComponentsFront Components IndicatorsSpeaker Bottom-Side Components For this purpose… Do this… Where to Go from HereOperating Your Tablet PC Starting the Computer Starting and Stopping the ComputerStopping the Computer Operating Your Tablet PC Mouse-control Buttons Using the Wireless Keyboard optionCursor-Control Keys Typewriter KeysNumeric Keypad Euro SymbolFunction Keys Windows KeysTouchscreen Pen Holder Using the TouchscreenTerm Action Configuring the TouchscreenConnecting the Floppy Disk Drive Using the Floppy Disk Drive optionThrough the Tablet PC’s USB Port Through the Expansion Port Plug of the CD-ROM Drive Module Inserting and Ejecting Floppy Disks Using the Hard Disk Drive Connecting the CD/DVD Drive Using the CD/DVD Drive optionInserting and Removing a CD Operating Your Tablet PC Configuring the Display Modes Using the Video FeaturesResolution Colors Operating Your Tablet PC Using the Audio Features Connecting Audio Devices Using the Modem Using the Communication FeaturesOperating Your Tablet PC Managing Power AC and Car Adapter Charging the Battery Pack Battery PackChecking the Battery Level Initializing the Battery PackBy Gas Gauge Replacing the Secondary Battery PackBattery Low Signals and Actions Managing Power Suspend-to-Disk Suspend mode Power ManagementManual Power Management Power-Saving Tips Expanding Your Computer Connecting a Serial Device Connecting a USB Device Expanding Your Computer For the left side’s IR port Connecting an IR DeviceExpanding Your Computer ZV Port and CardBus Support Using PC CardsInserting and Removing a PC Card Expanding Your Computer System Memory Upgrade Setup Configuration Utility SCU When to Use When and How to Use the SCU ProgramStarting SCU Setup Configuration Utility SCU Key Function Moving Around and Making SelectionsDate and Time Main MenuFast Boot IDE SettingsDisplay Mode Boot SequenceCOM Port COM1/2 Advanced MenuCOM Port COM3/4 LPT Port Ir ModeSaveToDisk Warning Message LPT Extended ModePointing Device PS/2 Mouse Keyboard NumlockHot Key Beep Cache SystemsToggle XBay/EBox COM1/COM4 En/Dis Resolution ExpansionSetup Configuration Utility SCU Security Menu System PasswordSCU Password Virus Alert BootSector ProtectEnable Power Management Power MenuCustomize Setup Configuration Utility SCU Intel SpeedStep Tech Exit Menu Installing Software Drivers How to Use the CD Installing Software Drivers 0VMAKFIL Utility Other Drivers and Utilities0VMAKFIL -Pnn Caring for the Tablet PC Using an Anti-Virus Strategy Using the PasswordProtecting the Computer Location Guidelines Taking Care of the Tablet PCGeneral Guidelines Battery Pack Guidelines Cleaning GuidelinesWhen Traveling Troubleshooting Preliminary Checklist Problem Type Go to Solving Common ProblemsCD/DVD Drive Problems Battery ProblemsOperating time of a fully charged battery becomes shorter CD/DVD drive cannot read a CDYou cannot eject a CD Display ProblemsNothing appears on the screen Characters on the screen are dim Resolution cannot be adjusted to desired settingBad dots appear on the display at all times External monitor displays nothingHardware Device Problems Floppy Disk Drive ProblemsInfrared Problems Hard Disk Drive ProblemsKeyboard and Mouse Problems Modem Problems LAN ProblemsPC Card Problems Printer Problems Power Management Problems for WindowsSound Problems Software ProblemsWhen you turn on the computer, it stops after Post Startup ProblemsSound system does not record External microphone or audio device does not workDate/time is incorrect Other ProblemsResetting the Computer Specifications Specifications