Configuring Antivirus Software

Unified Communications Server	Preparing to Install the NetVanta UC Server

If you are installing antivirus software on the UC server platform, then ensure that it is configured to not interfere with the regular operation of UC server.

The following folders must be excluded from the antivirus software scanning:

C:\Program Files\ADTRAN

Or any folder into which the UC server application is loaded.

C:\Logs

Or the folder to which the logging application is configured.

C:\Program Files\Microsoft SQL Server

Or the default location of the database folder.

It has been observed that third-party firewall and antivirus products can cause problems with the proper operation of UC server. If a problem occurs, ADTRAN Technical Support advises that third-party products be removed from the system prior to contacting Technical Support.

The UC server is tested with Microsoft security products, such as Windows Firewall and Windows Defender.

Configuring Services

Do not change the recovery settings for services. For more information, refer to Do not change the recovery setting for the CA Server Application Service on page 11.

Disabling the indexing service

Default installations of Windows Server 2003 and Windows XP enable the Indexing Service. This service is used to improve search speeds on the local system, by continually monitoring and indexing files. This can consume a moderate amount of CPU resources. This service is not required or used by the UC server, and therefore it should be disabled to improve system performance. Failure to disable the Indexing Service will cause reduced system capacity.

To turn off the indexing service

1.Select Start > Programs > Administrative Tools > Services.

2.Select the Indexing Service, right-click and select Properties.

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