ADTRAN 619500001-19A Installing CTI Link/Tapi Software, To install the Intel Dialogic software

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Unified Communications Server

Preparing to Install the NetVanta UC Server

 

 

You need to install Outlook only if you are configuring UC server to integrate with Exchange Server.

To integrate with Exchange Server 2007, you must install Outlook 2007 on the UC server platform to permit connection.

If you are using Outlook 2002, you must install Outlook Service Pack 3.

Installing CTI Link/Tapi Software

Some PBX integrations may require additional hardware or software. Refer to the third-party integration guides available online at http://kb.adtran.com/. For IP Office, refer to the Integrating IP Office technical note. For Merlin Magix, refer to the Integrating the MERLIN MAGIX PBX technical note.

The instructions below are applicable for installing Dialogic Software 6.0. Service Update 118. For Nortel integrations, Dialogic 5.11 is used.

Once the Intel Dialogic software has been installed, verify that the cards were installed correctly. If the cards were improperly configured, then you must update the driver. Run the Intel Dialogic Configuration Manager to detect the Intel Dialogic hardware on the UC server. Once the cards have been properly installed and detected, set the Intel Dialogic service to start automatically.

To install the Intel Dialogic software

1.Insert the NetVanta product CD-ROM into the computer’s CD-ROM drive.

2.Browse for Dialogic software.

3.Install the Intel Dialogic System Software Release 6.0.

4.Run the SETUP.EXE from Windows Explorer.

5.When prompted to select features, only select Core Runtime Package, and select Next.

6.When advised that the installation will install third-party software, select Yes. The installation detects and removes any existing Intel Dialogic system software.

7.When prompted to restart the system, select Yes.

619500001-19A

Copyright © 2009 ADTRAN, Inc.

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Contents NetVanta Unified Communications Software Licensing Agreement Service and WarrantyTrademarks To the Holder of the ManualConventions Conventions Unified Communications Server Table of Contents Unified Communications Server Unpacking the Software IntroductionInstalling Hardware and Software Installing the Intel Dialogic CardTo install the Intel Dialogic card Preparing to Install the NetVanta UC Server Limitations and Restrictions Minimum System RequirementsTo start the UC server Starting the NetVanta UC ServerVerifying the Operating System Verifying the Internet ConnectionTo turn off the indexing service Configuring Antivirus SoftwareConfiguring Services Disabling the indexing serviceTo install Microsoft Outlook software Installing Microsoft Mapi ConnectorTo install the Intel Dialogic software Installing CTI Link/Tapi SoftwareTo install CTI Link hardware and software To verify the installation of the Intel Dialogic cardsTo update the driver if the cards are improperly configured To enable fax resources on the D/120JCT-LS Dialogic CardsAgent IP address IP address of the agent computer Installing the Agent for IP Office Centralized VoicemailTo install the agent Running the Installation WizardInstalling Prerequisite Components Prerequisite componentsPrerequisite components for Windows Server 2008 only Prerequisite components for Windows XP only Installing NetVanta UC Server Software Preparing to Configure the NetVanta UC ServerTo start the Server Configuration Wizard Backup and Restore ProceduresAppendix A. Downloading and Installing Administration Tools To install remote administration tools for Windows ServerWindows Server Windows Vista Windows XP Windows XP Unified Communications Server To open the TCP ports Appendix B. Managing Windows XP Built-In Firewall