Packard Bell M5850 manual Troubleshooting

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Chapter4

Troubleshooting

This chapter provides troubleshooting information for the ixtreme M5850 Service Guide

•Power-On Self-Test (POST)

•POST Error Messages List

•Error Symptoms List

•Undetermined Problems

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Contents Ixtreme M5850 Service Guide Date Chapter Updated Revision HistoryCopyright Conventions Preface Block Diagram Hardware Specifications and ConfigurationsSetup Utility Menus Standard Cmos FeaturesIntroducing the Motherboard IntroductionFeatures Bios Firmware Integrated I/OMainboard Components Label ComponentBlock Diagram Ixtreme M5850 Icon Component DescriptionRear view Audio Jack Function Table Color/Use Headphone1CH Port Introduction Component DescriptionSystem Peripherals Mouse PS/2 or USB, manufacturing optionKeyboard PS/2 or USB, manufacturing option SpeakersCard Reader Option Hardware Specifications and Configurations Bios Hotkey ListSpecification Main Board Major ChipsSystem Memory Cache MemoryVideo Interface Audio InterfacePower Management IDE InterfaceUSB Port Devices Idle Shut DownPower Management Function Acpi support function Device Standby ModeGlobal Standby Mode Suspend ModeUsing Bios About the Setup UtilityStandard Configuration Entering the Setup UtilityBios Setup UtilityMain Bios Navigation KeysDate and Time Updating the Bios Using BiosBios Setup UtilityAdvanced Clock to All DIMM/PCIE DisabledMiscellaneous Spread Spectrum Enabled Bootup Num-lock OnUSB Beep Message Disabled Advanced Chipset ConfigurationOnboard Sata Controller Enabled Onboard Sata Mode AhciOnboard USB Controller Enabled Legacy USB Support EnabledOnboard Graphics Controller Enabled Onboard Audio Controller EnabledOnboard LAN Controller Enabled Onboard LAN Option ROM DisabledSystem Component Characteristics Smart Fan EnabledBios Setup UtilityPower Bios Setup UtilitySecurity Supervisor Password Not InstalledUser Password Change Supervisor Password Press EnterBios Setup UtilityBoot options 1st Boot Device/2nd Boot Device/3rd Boot DeviceSet Priority Order EFI Device Priority Press EnterHard Disk Drive Priority Press Enter Optical Disk Drive Priority Press EnterFast Boot Disabled Quiet Boot EnabledRemovable Device Priority Press Enter Network Device Priority Press EnterBios Setup UtilityExit Machine Disassembly and Replacement General Information Before You BeginStandard Assembly Process Opening the chassisRemoving front bezel and HDD Cage Page Install the PSU Setting the Motherboard Page DIMM4 DIMM2 DIMM3 DIMM1 Assembly motherboard Insert the ODD/HDD ODD SKU without HDD CarrierRemove the HDD Carrier Install the HDD devices HDD Carrier Installed on SATA3 Master HDD Installed on SATA0 Close the Front Bezel Insert Add-on cardPage Page Connect Pata power cable Fix the screw Close the bracket Install system fan Overview Standard Disassembly Process Opening the computerRemoving the Front Bezel Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the System Fan Removing the Main BoardPage Page Removing the power-supply Removing the HDD in HDD Carrier Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Post Error Messages List Bios Messages Action/FRUSpecifics about the type and location of the memory error Error Symptoms List Error Symptom Action/FRU Processor / Processor FanMain board and Memory Hard Disk DriveError Symptom Action/FRU CD/DVD-ROM Drive AudioError Symptom Action/FRU Video and Monitor Power SupplyParallel/Serial Ports KeyboardError Symptom Action/FRU Other ProblemsUndetermined Problems Jumper and Connector Information Safety PrecautionsInstalling the Motherboard in a Case Choosing a Computer CaseChecking Jumper Settings Setting JumpersChecking Jumper Settings Jumper SettingsJumper Type Description Setting Default IIIustration Connecting Case Components Connecting 24-pin power cableSysfan Cooling Fan Power Connector Pin Signal Name Function Pin Signal NameATX12V ATX 12V Power Connector Pin Signal Name Pin Signal Name Function Power/Sleep/Message waiting LEDReset Switch Power SwitchInstalling Hardware Installing the ProcessorBefore installing the Processor CPU Installation Procedure Following illustration shows CPU installation componentsInstalling Memory Modules Installation ProcedureMemory Memory Bus Installing Serial ATA Hard Drives Sata cable optional Sata power cable optionalInstalling Add-on Cards Onboard PCI interface does not support 64-bit Scsi cards Connecting Optional Devices FAUDIO1 Front Panel Audio headerSata 1~6 Serial ATA connectors SPDIFOUT1 Spdif out headerOptionFUSB1~4 Front Panel USB headers FRU Field Replaceable Unit List Exploded Diagram ChassisPB 30L w/ HDD carrier ME BOMRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM Oddbuttontop Oddbuttonbottom Page FRU List