Packard Bell M5850 manual Undetermined Problems

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Undetermined Problems

If an error message is present, go to “POST Error Messages List” on page 64. If you did not receive any messages, if the symptom is listed in “or “Error Symptoms List” on page 66. If you still cannot solve the problem, continue with this check:

1.Check the power supply voltages. If the voltages are correct continue with the following steps:

2.Power off the system unit.

3.Perform the following checks, one by one, until you have isolated the problem FRU.

4.Load default settings in setup.

5.Check all main board jumper positions and switch settings.

6.Check all adapter card jumper positions.

7.Check all device jumper positions.

8.Check all cables and connectors for proper installation.

9.If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time.

10.Non-Acer devices

• External devices

• Any adapter card (modem card, LAN card or video card, if installed) • CD/DVD-ROM drive

• Hard disk drive • DIMM

• Processor • Main board

11.Power on the system unit.

12.Repeat steps 2 through 5 until you find the failing device or adapter.

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Contents Ixtreme M5850 Service Guide Revision History Date Chapter UpdatedCopyright Conventions Preface Standard Cmos Features Block DiagramHardware Specifications and Configurations Setup Utility MenusIntroduction Introducing the MotherboardFeatures Integrated I/O Bios FirmwareLabel Component Mainboard ComponentsBlock Diagram Icon Component Description Ixtreme M5850Rear view 1CH Audio Jack Function TableColor/Use Headphone Component Description Port IntroductionSpeakers System PeripheralsMouse PS/2 or USB, manufacturing option Keyboard PS/2 or USB, manufacturing optionCard Reader Option Main Board Major Chips Hardware Specifications and ConfigurationsBios Hotkey List SpecificationAudio Interface System MemoryCache Memory Video InterfaceDevices Idle Shut Down Power ManagementIDE Interface USB PortSuspend Mode Power Management Function Acpi support functionDevice Standby Mode Global Standby ModeEntering the Setup Utility Using BiosAbout the Setup Utility Standard ConfigurationDate and Time Bios Setup UtilityMainBios Navigation Keys Using Bios Updating the BiosMiscellaneous Bios Setup UtilityAdvancedClock to All DIMM/PCIE Disabled Advanced Chipset Configuration Spread Spectrum EnabledBootup Num-lock On USB Beep Message DisabledLegacy USB Support Enabled Onboard Sata Controller EnabledOnboard Sata Mode Ahci Onboard USB Controller EnabledOnboard LAN Option ROM Disabled Onboard Graphics Controller EnabledOnboard Audio Controller Enabled Onboard LAN Controller EnabledSmart Fan Enabled System Component CharacteristicsBios Setup UtilityPower Change Supervisor Password Press Enter Bios Setup UtilitySecuritySupervisor Password Not Installed User PasswordEFI Device Priority Press Enter Bios Setup UtilityBoot options1st Boot Device/2nd Boot Device/3rd Boot Device Set Priority OrderOptical Disk Drive Priority Press Enter Hard Disk Drive Priority Press EnterNetwork Device Priority Press Enter Fast Boot DisabledQuiet Boot Enabled Removable Device Priority Press EnterBios Setup UtilityExit Machine Disassembly and Replacement Before You Begin General InformationRemoving front bezel and HDD Cage Standard Assembly ProcessOpening the chassis Page Install the PSU Setting the Motherboard Page DIMM4 DIMM2 DIMM3 DIMM1 Assembly motherboard Insert the ODD/HDD SKU without HDD Carrier ODDRemove the HDD Carrier Install the HDD devices HDD Carrier Installed on SATA3 Master HDD Installed on SATA0 Insert Add-on card Close the Front BezelPage Page Connect Pata power cable Fix the screw Close the bracket Install system fan Overview Removing the Front Bezel Standard Disassembly ProcessOpening the computer Removing the Add-on Card Page Removing the HDD Page Removing the ODD Removing the Main Board Removing the System FanPage Page Removing the power-supply Removing the HDD in HDD Carrier Removing Front IO/POWER Swtich PCB/TOP USB/CARD Reader Page Page Remove Power Swtich PCB Page Troubleshooting Power-On Self-Test Post KB-5 Initializes DMAC-1 & DMAC-2 Needed Bios Messages Action/FRU Post Error Messages ListSpecifics about the type and location of the memory error Hard Disk Drive Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and MemoryAudio Error Symptom Action/FRU CD/DVD-ROM DriveKeyboard Error Symptom Action/FRU Video and MonitorPower Supply Parallel/Serial PortsOther Problems Error Symptom Action/FRUUndetermined Problems Choosing a Computer Case Jumper and Connector InformationSafety Precautions Installing the Motherboard in a CaseSetting Jumpers Checking Jumper SettingsJumper Type Description Setting Default IIIustration Checking Jumper SettingsJumper Settings Connecting 24-pin power cable Connecting Case ComponentsATX12V ATX 12V Power Connector Pin Signal Name Sysfan Cooling Fan Power Connector Pin Signal Name FunctionPin Signal Name Power Switch Pin Signal Name FunctionPower/Sleep/Message waiting LED Reset SwitchBefore installing the Processor Installing HardwareInstalling the Processor Following illustration shows CPU installation components CPU Installation ProcedureMemory Memory Bus Installing Memory ModulesInstallation Procedure Sata cable optional Sata power cable optional Installing Serial ATA Hard DrivesInstalling Add-on Cards Onboard PCI interface does not support 64-bit Scsi cards FAUDIO1 Front Panel Audio header Connecting Optional DevicesFUSB1~4 Front Panel USB headers Sata 1~6 Serial ATA connectorsSPDIFOUT1 Spdif out headerOption ChassisPB 30L w/ HDD carrier ME BOM FRU Field Replaceable Unit List Exploded DiagramRAYLED51 HDD-CARRIER- SPRING-PIN Lightbase Page ChassisPB 30L w/o HDD carrier ME BOM Oddbuttontop Oddbuttonbottom Page FRU List