Packard Bell M5850 manual Error Symptom Action/FRU CD/DVD-ROM Drive, Audio

Error Symptom	Action/FRU
	CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come	1.	CD/DVD-ROM drive
on but works normally.
CD/DVD-ROM drive LED flashes for	1.	CD/DVD-ROM may have dirt or foreign material on it.
more than 30 seconds before LED		Check with a known good disc.
shutting off.	2.	CD/DVD-ROM is not inserted properly.
	3.	CD/DVD-ROM is damaged.
Software asks to reinstall disc.
Software displays a reading CD/DVD
error.
CD/DVD-ROM drive cannot load or eject	1.	Disconnect all cables from CD/DVD-ROM drive except
when the system is turned on and its		power cable, then press eject button to try to unload the disk.
eject button is pressed and held.	2.	CD/DVD-ROM drive power.
	3.	CD/DVD-ROM drive
CD/DVD-ROM drive does not read and	1.	CD may have dirt or foreign material on it. Check with a
there are no messages are displayed.		known good disc.
	2.	Ensure the CD/DVD-ROM driver is installed properly.
	3.	CD/DVD-ROM drive.
CD/DVD-ROM drive can play audio CD	1.	Ensure the headphone jack of the CD/DVD-ROM has an
but no sound output.		output.
	2.	Turn up the sound volume.
	3.	Speaker power/connection/cable.
	4.	CD/DVD-ROM drive.
	Real-Time Clock
Real-time clock is inaccurate.	1.	Ensure the information in the Standard CMOS
		Feature of BIOS Setup is set correctly.
	2.	RTC battery.
	3.	Main board
		Audio
Audio software program invokes but no	1.	Speaker power/connection/cable.
sound comes from speakers.
		Modem
Modem ring cannot wake up system	1.	For the External Modem, make sure Power on By Ring in
from suspend mode.		BIOS Setup or Power Management is set to Enabled. For the
		PCI modem, make sure Wake up by PCI card is set to Enabled.
	2.	If PCI modem card is used, reinsert the modem card to
		PCI slot firmly or replace the modem card.
	3.	In Win 98, ensure the telephone application is configured
		correctly for your modem and set to receive messages and/or
		fax.
Data/fax modem software program	1.	Ensure the modem card is installed properly.
invokes but cannot receive/send data/
fax
Fax/voice modem software program	1.	Ensure the modem voice-in cable from modem adapter card
invokes but has no sound output. (Data		to main board
files are received normally; voice from
modem cannot be produced, but system
sound feature works normally.)

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