Promise Technology C6101SSWP000000-2 warranty SuperSwap Manual

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SuperSwap Manual

Fix:

Make sure that there is indeed a drive installed correctly in a drive

 

carrier with the power and data cables properly attached.

Cause: The drive is not jumpered correctly.

Fix:

Consult your drive manufacturer’s manual or the drive casing itself

 

and jumper the drive for “single” drive operation.

Event: If HDD is set to the slave position (and no Master present), it needs to be attached at the far end connector not the middle connector.

Cause: The Master/Slave selecting of SuperSwap box depend on the cable select.

Fix: Thus you must put on slave position of the cable when you set the drive in slave mode. It mean that you can direct use the cable select to do the Master/Slave selecting or Drive setting in Master mode and put on Master position of cable Drive setting in Slave mode and put on Slave position of cable.

If the above items all seem okay, but the LED still remains unlit, you may try placing a known good drive with its carrier in the slot and see if the LED lights up. If the LED still remains unlit, then there is either a problem with the connection (the data cable attached to this channel or the controller card connection itself) or, although highly unlikely, a damaged LED. Verify that the drive connected to this channel is not working. If the drive is working, then the LED should be replaced. If the drive is not working, then it is a connection problem.

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Contents Trademarks Table of Contents Introduction SpecificationsWarranty Drive Types Key FeaturesUnpacking SuperSwap Getting StartedInstalling Drive Housing Assembly SuperSwap Housing Assembly Rearview Removing/Installing Drives LED Messages Power/Drive Status LEDSuperSwap Manual Event The drive status LED is red TroubleshootingSuperSwap Manual Limited Warranty Appendix a Returning Product For Repair Your Responsibilities C6101SSWP000000-2