Promise Technology C6101SSWP000000-2 warranty Your Responsibilities

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Appendix B

When repairing returned product(s), Promise may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit. In the event of a replacement, the replacement unit will be under warranty for the remainder of the original warranty term from purchase date, or 30 days, whichever is longer.

Promise will pay for standard return shipping charges only. You will be required to pay for any additional shipping options (such as express shipping).

Your Responsibilities

You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product. Promise is not liable for any damage to equipment or data loss resulting from the use of any product.

B-2

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Contents Trademarks Table of Contents Introduction SpecificationsWarranty Drive Types Key FeaturesUnpacking SuperSwap Getting StartedInstalling Drive Housing Assembly SuperSwap Housing Assembly Rearview Removing/Installing Drives LED Messages Power/Drive Status LEDSuperSwap Manual Event The drive status LED is red TroubleshootingSuperSwap Manual Limited Warranty Appendix a Returning Product For Repair Your Responsibilities C6101SSWP000000-2