Maxtor 300 manual Service and Support, Product Support/Technical Assistance/Customer Service

Page 59

Chapter 6

SERVICE AND SUPPORT

6.1Product Support/Technical Assistance/Customer Service

For Product Service and Support Information please visit our site at:

www.maxtor.com for warranty service or www.maxtorkb.com for technical support.

Quickview 300 80/100/120/160/200/250/300GB PATA

6-1

Image 59

Contents MaxtorQuickview 80/100/120/160/200/250/300GB Pata Patents Publication Number Part Number Before You Begin McCarthy Blvd Milpitas, California Tel Fax General Description InstallationChapter Introduction ChapterService and Support Product SpecificationsATA BUS Interface and ATA Commands Breaking the 137 Gigabyte Storage Barrier Appendix aList of Figures List of Tables Support Maxtor CorporationAudience ProductsTerminology and Conventions Manual OrganizationMSB References Product Overview KEY FeaturesGeneral Description Product EMI/EMS Qualifications Regulatory Compliance StandardsSpace Requirements InstallationUnpacking Instructions 2Quickview 300 20-Pack Shipping Container Hardware Options Pata Interface ConnectorCable Select CS Jumper 1AT Jumper OptionsDrive Select DS Jumper Master Jumper ConfigurationCylinder Limitation Jumper CLJ Power On Standby4AT Connector and Jumper Location Adapter Board Combination Connector J12.1 40-Pin Pata Bus Connector Pata BUS Adapter5J1 DC Power and Pata Bus Combination Connector External Drive Activity LED DC Power J1, Section aPata Bus Interface Connector J1, Section C Mounting Orientation Installation For Systems With a Motherboard Pata Adapter Adapter Board InstallationClearance Ventilation8Drive Power Supply and Pata Bus Interface Cables Connecting the Adapter Board and the DriveOperating system limitations Techniques in Drive ConfigurationModels and Capacities Drive ConfigurationPerformance Specifications Parameter Value Physical DimensionsVoltage Tolerance Power Requirements for 80/100/120/160/200GB TypicalPower Requirements for 250GB/300GB Typical EPA Energy Star Compliance Power Mode DefinitionsAcoustic Noise1 Environmental Limits1Baseplate Tempurature Measurement Location Parameter Operating NON-OPERATING Shock and VibrationData Reliability Reliability SpecificationsAnnualized Return Rate Start/Stop CyclesCanadian Emissions Statement Safety Regulatory ComplianceElectrical Interface Signal Cable and ConnectorIntroduction Mechanical InterfaceCommand Feature Register Code Values Command InterfaceGeneral Feature Set Supported CommandsFlush Cache SET Multiple Mode 30h Write SectorsWord Content Description10-19 Serial number 20 Ascii characters 20-21 Retired Content Description Minimum PIO transfer cycle time without flow control Minor version number See Address Offset Reserved Area Boot, Incits TR272001 = release interrupt enabled Supported Content Description Reserved 255 Integrity word 15-8 Checksum Signature Product Support/Technical Assistance/Customer Service Service and SupportHistory Breaking the 137 Gigabyte Storage BarrierDOS What Do the Drives Need to Meet the Spec? Solving the 137 Gigabyte Capacity BarrierHow is the Extension Implemented? Appendix a What is the Next Barrier?What Else is Involved? Appendix C Appendix B Big NumbersGlossary Glossary FCI Acronym for flux changes per inch. See also BPI Initialize See low level formatting Millisecond ms One thousandth of a second .001 sec Glossary Quickview 300 80/100/120/160/200/250/300GB Pata G-7 Glossary Index