Pitney Bowes 2 manual Troubleshooting

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Troubleshooting

No Dial Tone-

Check that you are using an analog line such as

a)most fax machine lines

b)lines used by computer modem or credit card reader

c)residential phone lines

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

If you are using a DSL line you should use a DSL filter obtained from your DSL provider.

Cannot Reach Data Center-

Check that you have entered a dialing prefix if your phone system needs a code to reach an outside line.

Not Enough Funds-

You have tried to add more postage to the meter than you have in your account at Pitney Bowes.

To Change information entered during setup -

Press Clear key on numeric keypad.

When prompted to Quit press yes.

At “Change communication settings?” press yes.

Press the down arrow key until you see the item you want to modify.

Press Enter to modify information.

To return to installing your mailstation 2,press the up or down arrow until “Continue Installation?”

Press yes

For additional Troubleshooting please see user guide

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Contents Quick Install Guide Contents 1mailstation 2 CD Installation Preparing your computerInstall optional scale Follow the instructions presented on your computer screenConnect Power Connect the Meter to the ComputerInstall Ink Cartridge Install Ink Cartridge 7Install Ink Cartridge Create a Test print Connect to Pitney Bowes Data Center 10Updating Your Software11Congratulations Your mailstation 2 is Operational Use the mailstationPage Set-up Using an Analog Phone Line 1Connect Phone CordInstall optional scale Connect PowerInstall Ink Cartridge Add ink cartridge Continue Press EnterImportant Is Ink Cartridge installed? Create a Test Print Connect to Pitney Bowes Data Center Updating Your SoftwareCongratulations Your mailstation 2 is Operational Troubleshooting Contact List Page