How to Get Technical Support | |
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Appendix K. How to Get Technical Support
(From our website) http://www.abit.com.tw (In North America)
Thank you for choosing ABIT products. ABIT sells all our products through distributors, resellers and system integrators; we have no direct sales to
We appreciate every customer and would like to provide the best service to you. Providing fast service to our customers is our top priority. However we receive many phone calls and a huge amount of email from all over the world. At the present time it is impossible for us to respond to every single inquiry.
We have done many compatibility tests and reliability tests to make sure our products have the best quality and compatibility. In case you need service or technical support, please understand the constraints that we have and always check with the reseller who sold the
product to you first.
To expedite service, we recommend that you follow the procedures outlined below before contacting us. With your help, we can meet our commitment to provide the best service to the greatest number of ABIT customers:
1.Check the Manual. It sounds simple but we have taken a lot of care in making a
2.Download latest BIOS, software or drivers. Please go to our Program Download area on our website to check to see if you have the latest BIOS. They are developed over periods of time to fixes bugs or incompatibilities. Also please make sure you have the latest drivers from your peripheral card makers!
3.Check the ABIT Technical Terms Guide and FAQ on our website. We are trying to expand and make the FAQs more helpful and information rich. Let us know if you have any suggestions. For hot topics, check out our HOT FAQ!