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Chapter 5 | Frequently Asked Questions |
This section documents possible solutions to questions that are frequently asked. If the problem you encounter is not listed, visit HiTi corporate web site for the most updated solutions or contact HiTi customer service representatives.
Table 5-1. Paper Jams/LEDs
| Problem |
| Possible Cause | Solution |
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| The orange LED light blinks. | • | Ribbon door open | Different blinkings indicate different problems. See |
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| • | Ribbon missing | LED Signal Lights on page 38 for detailed descrip- |
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| • | Out of ribbon | tions. |
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| ||
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| • | Out of paper |
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| • | Paper jam |
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| • | Paper type mismatched |
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| • Memory |
| |
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| |
| Printing stops in the middle of | The ribbon cartridge is not | Install the ribbon cartridge correctly. | |
| processing. | installed correctly. |
| |
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| |
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| The paper is not loaded or | Load the paper or paper cassette correctly. | |
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| feeding correctly. |
| |
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| Paper jammed | Remove the jammed paper. If this does not work, | |
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| turn off the printer and restart it after 1 minute. The |
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| printer will automatically eject the jammed paper. |
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35 |