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| Table | |
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| Problem | Possible Cause | Solution |
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| The software is not install cor- | The software conflicts with | Uninstall the printer software. |
| rectly. | your virus protection program. |
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| The software conflicts with | Close all software programs (including virus pro- |
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| another software program. | tection programs) that are running while printing. |
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| The software conflicts with a | Disconnect the peripheral device or cables. |
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| peripheral device connected to |
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| the printer. |
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| Printer driver or PhotoDésirée | |
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| is not installed properly. |
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