Problem
Table 5-2. USB Connections
Possible Cause | Solution |
The USB host device on Moth- | For Via or Intel chipset Motherboard, you need to |
erboard is not installed cor- | install the "Inf updator" and "chipset driver." |
rectly. | Windows 98 does not install it correctly unless you |
| update the driver to correct versions. You can |
| download the drivers from Via or Intel websites: |
| Intel chipset software: |
| http://support.intel.com/support/chipsets/ |
| Via chipset driver: |
| http://www.via.com.tw/jsp/en/dr/driver.jsp |
Printer driver is not installed | Uninstall the printer driver and |
correctly. | erboard chipset driver. Then |
| driver. |
|
|
The operating system is Win- | Upgrade your operation system to Windows |
dows 95. | 98/ME or 2000. |
|
|
Windows 2000 installs a uni- | Remove the Windows 2000 universal USB printer |
versal USB printer driver | driver, and |
instead of HiTi printer driver. | dows 2000. |
|
|
37 |