Fortress Technologies BreadCrumb Wireless Network manual Troubleshooting, BCAdmin Issues

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Chapter 7. Troubleshooting

Table 7-3. BreadCrumb-BCWN Connectivity Issues

BCAdmin

Problem	Resolution
The screen is red and empty.	The BCAdmin workstation does do not have a
	10.x.x.x address, which is required to administer
	the BCWN.
The screen is black and empty.	BCAdmin is unable to communicate with any
	BreadCrumb devices. Verify that a personal
	ﬁrewall application such as BlackICE or Zone
	Alarm is not preventing BCAdmin from
	communicating with the BreadCrumb devices. The
	Windows XP® Service Pack 2 built-in ﬁrewall
	also blocks communications with BreadCrumb
	devices by default.
BreadCrumb boxes are turning red on the screen.	This means that BCAdmin has been unable to
	communicate with that BreadCrumb device for
	60 seconds. This could be due to several
	factors:• LOS obstructions
	• Dead or failing BreadCrumb battery
	• BreadCrumb device is rebooting
	• Fortress encryption settings are mismatched
	between BCAdmin and the affected
	BreadCrumb devices

I clicked BreadCrumb Properties from the	You are running an old version of BCAdmin with
BreadCrumb box’s popup menu, but nothing	a new version of the JRE) Java® Runtime
happened.	Environment. Install the latest version of
	BCAdmin.
Table 7-4. BCAdmin Issues

Restoring Default Settings (Factory Reset)

In an emergency, a BreadCrumb device can be restored to its default settings to both erase its conﬁguration and allow access to an administrator who has inadvertently locked himself out of the BCWN (via WEP, ACLs, or Fortress, for example). Use the following procedure to restore a BreadCrumb to its default settings:

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Contents Rajant Corporation For the BreadCrumb Wireless Network ReleasePage Table of Contents Troubleshooting Using BCAdminConﬁguration Examples List of Figures List of TablesPurpose and Scope PrefaceUser Information Introduction What is a BreadCrumb?Example Mobility through MeshingMesh a Deﬁnition BreadCrumb Devices Mesh by Channel and EssidMeshing Example 1 Full Connectivity Upgrading to Version New Features Performance / Process ImprovementsIssues Resolved Known IssuesUpgrading BreadCrumb Firmware Installing / Upgrading BCAdminUpgrading to Version Version 3 Power Input Flash Update Procedure for Version 2 and Version 3 SystemsUpgrading to Version XLV XLE ModelsModels BreadCrumb MEAvailable BreadCrumb Models BreadCrumb WE External ConnectorsBreadCrumb SE BreadCrumb WE External ConnectorsBreadCrumb XL BreadCrumb SE External ConnectorsBreadCrumb XLV BreadCrumb XL External ConnectorBreadCrumb XLE BreadCrumb XLV External ConnectorsBreadCrumb XLE External Connectors front BreadCrumb Device Addresses Deployment ConsiderationsAddressing Channel AssignmentsLine Of Sight Physical Placement and Other ConsiderationsDeployment Considerations Best-Case Distances by Radio Power Device power To Device power DistanceDistance Interference WeatherAltitude Screen Layout Using BCAdminTopology Area Using BCAdminBreadCrumb Device Name Anatomy of the BreadCrumb BoxNumber of Clients Time Since Last UpdateAnatomy of the Client Box Number of Peers802.11b Channel Line Color Anatomy of a Connection LineBCAdmin Line Styles Legend Redundant Connection Example Info AreaLink Detail Tabs Conﬁguring Individual BreadCrumbsLocation General SettingsName TypeAirFortress Encryption AES-256 and Set Access ID Using BCAdmin ColorBattery Warning minutes Manual GPS Settings Latitude and LongitudeMesh Radio SettingsAccess Point ChannelEthernet Reachback SettingsReachback Interface NoneAutomatic Using BCAdmin RadioRadio 2 ad hoc ModeWEP Key Using BCAdmin Gateway IngressDisabled Alternate Gateway11. BreadCrumb Properties Forwarding Tab Forwarding SettingsExample Port Forwarding Conﬁguration for a Web Server SecurityWEP Access Control Lists ACLsKey Allow by default deny only forbidden devices Deny by default allow only permitted devicesRegistering AirFortress AES-256 Encryption with AirFortress14. Set Access ID Window Setting the Access IDEnabling/Disabling AirFortress Encryption Encrypting Wired TrafﬁcZeroizing the Access ID Harris SecNET11SecNet11 Key Filling BCAdmin PreferencesBreadCrumb inactivity threshold seconds Mapping with Fugawi Tracker Encrypted Point-to-Point Connecting Remote Wired LANsConﬁguration Examples Unencrypted Point-to-MultipointConﬁguration Examples Convoy with UAV-Based Camera for Forward ObservationEncrypting a Video Feed Conﬁguration Examples Sporadic Network Connectivity TroubleshootingBreadCrumb Wireless Network Individual BreadCrumbsBreadCrumb Device Cannot Connect to Bcwn Sporadic Network Connectivity IssuesBreadCrumb-BCWN Connectivity Issues BCAdminRestoring Default Settings Factory Reset TroubleshootingFactory Reset Button Joint Exercise Network Case Study Military Exercise in ThailandCase Study Military Exercise in Thailand BCAdmin screen during exercise showing BreadCrumb networkBalloon with Camera and BreadCrumb BreadCrumb / BreadCrumb Device BCAdminGlossary 802.11bPeer MAC AddressPending peer Reachback Color Blinking/Solid Status Appendix A. Status Indicator LEDTable A-1. LED Status Indications 802.11b Channel Frequency GHz Appendix B. Radio FrequenciesTable B-1 .11b Channel Frequency Table Appendix C. Customer Service