Fortress Technologies BreadCrumb Wireless Network manual Appendix C. Customer Service

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Appendix C. Customer Service

Please contact Rajant Support at +1 610-873-6788 to assist you through any issues you encounter regarding this release.

Please forward all feedback regarding the BreadCrumb system functionality to

<support@rajant.com>. Other than speaking with a Rajant representative, this is the best way to communicate with us any operational issues you may ﬁnd.

Thank you for your ongoing business and support.

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Contents Rajant Corporation For the BreadCrumb Wireless Network ReleasePage Table of Contents Conﬁguration Examples Using BCAdminTroubleshooting List of Figures List of TablesUser Information PrefacePurpose and Scope Introduction What is a BreadCrumb?Mesh a Deﬁnition Mobility through MeshingBreadCrumb Devices Mesh by Channel and Essid ExampleMeshing Example 1 Full Connectivity Issues Resolved New Features Performance / Process ImprovementsKnown Issues Upgrading to VersionUpgrading to Version Installing / Upgrading BCAdminUpgrading BreadCrumb Firmware Version 3 Power Input Flash Update Procedure for Version 2 and Version 3 SystemsUpgrading to Version XLV XLE ModelsAvailable BreadCrumb Models BreadCrumb MEModels BreadCrumb WE External ConnectorsBreadCrumb SE BreadCrumb WE External ConnectorsBreadCrumb XL BreadCrumb SE External ConnectorsBreadCrumb XLV BreadCrumb XL External ConnectorBreadCrumb XLE BreadCrumb XLV External ConnectorsBreadCrumb XLE External Connectors front Addressing Deployment ConsiderationsChannel Assignments BreadCrumb Device AddressesDeployment Considerations Physical Placement and Other ConsiderationsLine Of Sight Distance Device power To Device power DistanceBest-Case Distances by Radio Power Altitude WeatherInterference Screen Layout Using BCAdminTopology Area Using BCAdminBreadCrumb Device Name Anatomy of the BreadCrumb BoxAnatomy of the Client Box Time Since Last UpdateNumber of Peers Number of Clients802.11b Channel Line Color Anatomy of a Connection LineBCAdmin Line Styles Legend Redundant Connection Example Info AreaLink Detail Tabs Conﬁguring Individual BreadCrumbsName General SettingsType LocationBattery Warning minutes Using BCAdmin ColorManual GPS Settings Latitude and Longitude AirFortress Encryption AES-256 and Set Access IDAccess Point Radio SettingsChannel MeshReachback Interface Reachback SettingsNone EthernetRadio 2 ad hoc Using BCAdmin RadioMode AutomaticDisabled Using BCAdmin Gateway IngressAlternate Gateway WEP Key11. BreadCrumb Properties Forwarding Tab Forwarding SettingsExample Port Forwarding Conﬁguration for a Web Server SecurityKey Access Control Lists ACLsWEP Allow by default deny only forbidden devices Deny by default allow only permitted devicesRegistering AirFortress AES-256 Encryption with AirFortress14. Set Access ID Window Setting the Access IDZeroizing the Access ID Encrypting Wired TrafﬁcHarris SecNET11 Enabling/Disabling AirFortress EncryptionBreadCrumb inactivity threshold seconds BCAdmin PreferencesSecNet11 Key Filling Mapping with Fugawi Tracker Conﬁguration Examples Connecting Remote Wired LANsUnencrypted Point-to-Multipoint Encrypted Point-to-PointConﬁguration Examples Convoy with UAV-Based Camera for Forward ObservationEncrypting a Video Feed Conﬁguration Examples BreadCrumb Wireless Network TroubleshootingIndividual BreadCrumbs Sporadic Network ConnectivityBreadCrumb Device Cannot Connect to Bcwn Sporadic Network Connectivity IssuesRestoring Default Settings Factory Reset BCAdminTroubleshooting BreadCrumb-BCWN Connectivity IssuesFactory Reset Button Joint Exercise Network Case Study Military Exercise in ThailandCase Study Military Exercise in Thailand BCAdmin screen during exercise showing BreadCrumb networkBalloon with Camera and BreadCrumb Glossary BCAdmin802.11b BreadCrumb / BreadCrumb DevicePending peer MAC AddressPeer Reachback Table A-1. LED Status Indications Appendix A. Status Indicator LEDColor Blinking/Solid Status Table B-1 .11b Channel Frequency Table Appendix B. Radio Frequencies802.11b Channel Frequency GHz Appendix C. Customer Service