Eurotech Appliances CPU-1461 Common Problems and Solutions, Troubleshooting a PC/104 System

Page 48
Common Problems and Solutions

48

PC/104-PlusCPU-1461 Module

 

 

 

 

Common Problems and Solutions

The following table lists some of the common problems that you may encounter using your CPU module, and suggests possible solutions. If you have problems with your CPU module, please review this table before contacting technical support.

Table 16. Common problems and solutions

 

 

CPU Module doesn’t work

 

 

 

 

 

 

No power or wrong polarity

Check for correct power on PC/104 bus connectors

 

 

 

Defective or misconnected device

 

Check for misaligned bus connectors, remove other cards from stack

on bus

 

 

 

 

 

Cable connected backwards

 

Verify all cables are connected properly

Troubleshooting a PC/104 System

If you have reviewed the preceding table and still cannot isolate the problem with your CPU module, please try the following troubleshooting steps. Even if the resulting information does not help you find the problem, it will be very helpful if you contact technical support.

¾Simplify the system. Remove items one at a time and see if one particular item seems to cause the problem.

¾Swap components. Try replacing items in the system one-at-a-time with similar items.

Technical/Sales Assistance

If you have a technical question, please call Eurotech Customer Support Service at one of the numbers below, or e-mail our technical support team at:

¾email: techsupp@eurotech.it

¾Phone: +39.0433.485.411

¾Fax: +39.0433.485.499

If you have a sales question, please contact your local Eurotech Sales Representative or the Regional Sales Office for your area.

Current information is available at the Eurotech website, located at:

Image 48
Contents CPU-1461 EmbeddedDNAUser’s Manual COPYRIGHT 1994-2005 Eurotech S.p.A. All Rights ReservedPC/104-Plus - CPU-1461 Module Environmental safety ConventionsImportant features or IconPage Contents Multifunction Connector SectionContents Connectors DescriptionChapter 5 Watch Dog Timer Chapter 6 TroubleshootingChapter 4 The Set-up Program AppendixChapter 1 Product Overview Product Definition BIOS FlashPower Supply ArchitectureChapter 2 Jumper Description Jumper Layout and Configuration DefaultJumper # TypeChapter 3 Connectors Description Connectors Layout Note in figure 2, a red square pad indicates pin 1 of each connectorJ14 J16 J17 J4J5Page J4 for Multifunction and VGA CPU-1461Carrier Module Multifunction Connector Section The Eurotech Multifunction Adapter ƒ System resetƒ External Battery ƒ SpeakerVGA Section Supported CRT-VGA Video ResolutionsJ5 IDE Connector IDE/DOMJ7 for USB 2.0 Ports 5 and USBJ9 Auxiliary Power Connector PowerPower button input AuxiliaryJ14 for USB 1.1 Ports 7 and 8 and Audio-CODEC The Eurotech USB & AC97-Audio Codec AdapterTo J14 CPU Board Connector Aux IN CD INAux IN SpkPhone IN/OUTJ16 for USB 2.0 Ports 1to J17 for SERIAL1 and SERIAL2 J20 for Ethernet EthernetThe Eurotech Ethernet Transceiver To CPU Board NetConnectorRJ45 Connector Chapter 4 The Set-up Program Select “Quit” to exit from the Setup program Use the cursor arrow keys to move the highlight to other optionsPress the “ESC” key to return to the items of the Main menu The follow screen will be displayed The Set-up pages General PageQuick Boot TimeDate Floppy disksDevices Page Boot Try SequenceFloppy Controller Primary and secondary EIDE Video ControllerAC97 Controller NetworkCommunications Page Serial Ports 1 andParallel Port VP2000 and VT100Parallel Port Mode Primary and Secondary ATAPI Page ATAPI unit typePIO Mode Translation ModeCylinders HeadsAdvanced page Detect NowPCI Advanced Page ISA IRQLatency Time Devices Error Handling Page ISA BusError on Keyboard Error on VideoError on Floppy Disks Error on Fixed DisksPage Chapter 5 Watch Dog Timer This chapter explains how to use the Watch Dog timerWhat is a Watch Dog? How to use the Watch DogUse the System BIOS INT 52h functions How to turn the Watch Dog ONDirectly accessing Watch Dog I/O mapped registers How to turn the Watch Dog OFFUse the following code to Enable Watch Dog Use following code to refresh the Watch Dog Chapter 6 Troubleshooting Common Problems and Solutions Troubleshooting a PC/104 SystemTechnical/Sales Assistance CPU Module doesn’t workReturning For Service ftp//ftp.eurotech.itPage Company Name Page Appendix A.1 Electrical and Environmental Specifications Operating CharacteristicsElectrical Operating Characteristics Backup Battery CharacteristicsAbsolute Maximum Ratings MTBF Mean Time Between FailuresA.2 Mechanical Dimensions The CPU-1461 mechanical dimensions are shown in the following picture¾ Dimensions 90 X 96 mm 3.6”X3.8” CPU-1461 Board dimensionsUSB Audio Codec Dimensions Ethernet Adapter DimensionsA.3 Safety Summary Multifunction Adapter Dimensions62.0 12.0Use Caution When Exposing or Handling the CRT Observe Dangerous Procedure WarningsGround the Instrument Do Not Operate in an Explosive AtmosphereDisclaimer of Warranty ReliabilityLife Support Policy Glossary B BIOSA ATA ATAPIC CELLULAR G GPS M MIDI MPEGN NDIS NTSCR RAM S SCSISECAM SMBusV VGA W WANAcronyms and Abbreviations Page Technical & Sales Assistance techsupp@eurotech.itftp//ftp.eurotech.it