A program is designed for an earlier Microsoft® Windows® operating system —
Run the Program Compatibility wizard. The Program Compatibility wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.
1.Click .
2.In the search box, type Use an older program with this version of Windows and press <Enter>.
3.Follow the instructions on the Program Compatibility wizard.
Other software problems —
Back up your files immediately.
Use a
Save and close any open files or programs and shut down your computer through the Start menu.
Solving Problems
Check the software documentation or contact the software manufacturer for troubleshooting information:
•Ensure that the program is compatible with the operating system installed on your computer.
•Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
•Ensure that the program is installed and configured properly.
•Verify that the device drivers do not conflict with the program.
•If necessary, uninstall and then reinstall the program.
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