Dell P06S001, 1370, MV909 setup guide Other software problems

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A program is designed for an earlier Microsoft® Windows® operating system

Run the Program Compatibility wizard. The Program Compatibility wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments.

1.Click .

2.In the search box, type Use an older program with this version of Windows and press <Enter>.

3.Follow the instructions on the Program Compatibility wizard.

Other software problems

Back up your files immediately.

Use a virus-scanning program to check the hard drive or CDs.

Save and close any open files or programs and shut down your computer through the Start menu.

Solving Problems

Check the software documentation or contact the software manufacturer for troubleshooting information:

Ensure that the program is compatible with the operating system installed on your computer.

Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Ensure that the program is installed and configured properly.

Verify that the device drivers do not conflict with the program.

If necessary, uninstall and then reinstall the program.

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Contents Inspiron Page SETUP GUIDE August 2009 P/N MV909 Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows To install the SIM Install the Subscriber Identity Module OptionalBattery bay SIM slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wireless Connection Setting Up a Wired ConnectionTo set up your connection to a wireless router Connect to the Internet OptionalTo set up your Internet connection Setting Up Your Internet ConnectionRight View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Feature Using Your Inspiron Laptop Computer Base and Keyboard Features Battery charge level Indicator light statusBattery AC AdapterUsing Your Inspiron Laptop Multimedia Control Keys Display Features Using Your Inspiron Laptop Removing and Replacing Battery Dell Extended Battery LifeBattery Battery bay Battery release latches Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing the Desktop Customizing Your Energy SettingsTransferring Information to a New Computer Backing Up Your DataDell Dock Add an Icon Add a CategoryRemove a Category or Icon Personalize the DockBeep Codes Solving ProblemsBeep Code Possible Problem Power Problems Network ProblemsWireless connection is lost Wired connection is lost ­Power light is solid white but computer is not responding Insufficient memory message Memory ProblemsOther memory problems Program stops responding Computer does not start upClick Applications Click End Task Program crashes repeatedlyOther software problems About Your System System Using Support ToolsDell Support Center System Messages Using Support ToolsThem Hardware Troubleshooter Dell DiagnosticsIf Pre-boot System Assessment PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreClick Undo my last restoration and click Next Starting System RestoreUndoing the Last System Restore Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Before You Begin Operating System ReinstallationTo reinstall Windows, you need the following Click Exit if the Install Windows message appears Reinstalling Microsoft WindowsGetting Help DellConnect Technical Support and Customer ServiceDell Support e-mail addresses Online ServicesDell Support websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellIf you need to See Finding More Information and ResourcesSee If you need toSystem Model Basic SpecificationsProcessor Computer InformationMemory In-1 Memory Card ReaderDisplay ConnectorsCommunications Battery BatteryPhysical AC AdapterRelative humidity maximum Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Index