Dell P06S001, 1370, MV909 setup guide Hardware Troubleshooter, Dell Diagnostics

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Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1.Click → Help and Support.

2.Type hardware troubleshooter in the search field and press <Enter> to start the search.

3.In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 38 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the System Setup section in the Service Manual to review your computer’s configuration information, and ensure that the device that you want to test appears in the system setup program and is active.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Contents Inspiron Page SETUP GUIDE August 2009 P/N MV909 Rev. A00 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron LaptopConnect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows To install the SIM Install the Subscriber Identity Module OptionalBattery bay SIM slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wireless Connection Setting Up a Wired ConnectionTo set up your connection to a wireless router Connect to the Internet OptionalTo set up your Internet connection Setting Up Your Internet ConnectionRight View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Feature Using Your Inspiron Laptop Computer Base and Keyboard Features Battery charge level Indicator light statusBattery AC AdapterUsing Your Inspiron Laptop Multimedia Control Keys Display Features Using Your Inspiron Laptop Removing and Replacing Battery Dell Extended Battery LifeBattery Battery bay Battery release latches Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the Desktop Customizing Your Energy SettingsTransferring Information to a New Computer Backing Up Your DataDell Dock Add an Icon Add a CategoryRemove a Category or Icon Personalize the DockSolving Problems Beep Code Possible ProblemBeep Codes Power Problems Network ProblemsWireless connection is lost Wired connection is lost Power light is solid white but computer is not responding Memory Problems Other memory problemsInsufficient memory message Program stops responding Computer does not start upClick Applications Click End Task Program crashes repeatedlyOther software problems Using Support Tools Dell Support CenterAbout Your System System System Messages Using Support ToolsThem Hardware Troubleshooter Dell DiagnosticsIf Pre-boot System Assessment PSA is invoked Starting Dell Diagnostics From Your Hard DriveIf PSA is not invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System System RestoreStarting System Restore Undoing the Last System RestoreClick Undo my last restoration and click Next Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Operating System Reinstallation To reinstall Windows, you need the followingBefore You Begin Click Exit if the Install Windows message appears Reinstalling Microsoft WindowsGetting Help DellConnect Technical Support and Customer ServiceOnline Services Dell Support websitesDell Support e-mail addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting DellIf you need to See Finding More Information and ResourcesSee If you need toSystem Model Basic SpecificationsProcessor Computer InformationMemory In-1 Memory Card ReaderConnectors CommunicationsDisplay Battery BatteryPhysical AC AdapterRelative humidity maximum Computer EnvironmentMacrovision Product Notice AppendixImporter Index Index Index