Dell 9100 How long does this limited warranty last?, What do I do if I need warranty service?

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell-branded hardware:

•Portable computer batteries carry a 1-year limited warranty.

•Projector lamps carry a 90-day limited warranty.

•Memory carries a lifetime limited warranty.

•Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected.

•Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers:

U.S. Only

 

 

Technical Support

1-800-624-9896

 

 

Customer Service

1-800-624-9897

 

 

Individual Home Consumers who purchased through an

 

Employee Purchase Program:

 

 

 

Technical Support and Customer Service

1-800-822-8965

 

 

Home and Small Business Commercial Customers:

 

 

 

Technical Support and Customer Service

1-800-456-3355

 

 

Medium, Large, or Global Commercial Customers, Healthcare

 

Customers, and Value-Added Resellers (VARs):

 

 

 

Technical Support and Customer Service

1-800-822-8965

 

 

Government and Education Customers:

 

 

 

Technical Support and Customer Service

1-800-234-1490

 

 

Dell-Branded Memory

1-888-363-5150

 

 

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Appendix

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Contents Dell Inspiron Abbreviations and Acronyms Contents Optimizing Performance Using the Keyboard and Touch Pad Setting Up a Home and Office Network Adding and Replacing Parts 159 Safety General Safety Power Safety BatteryWhen Using Your Computer Safety Air TravelSafety EMC Instructions Safety Ergonomic Computing Habits Safety When Working Inside Your ComputerSafety Protecting Against Electrostatic Discharge Safety Battery DisposalSafety Instructions Finding Information How to use standby mode and hibernate mode Warranty, and repair information Finding Information Tour of Your Computer Front ViewDevice Status Lights Tour of Your Computer Keyboard Status Lights Left Side View Audio Connectors Right Side View Back ViewVideo Connector Modem Connector RJ-11 W . d e l l . c o m s u p p o r t . d e l l . c o m Bottom View Tour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Transferring Information to a New Computer Next window, click the appropriate optionSetting Up a Printer Click Finished and restart the new computerPower Protection Devices Connecting a USB PrinterPrinter Cable Surge Protectors Uninterruptible Power SuppliesTurning Off Your Computer Line ConditionersSetting Up Your Computer Optimizing Performance DDR Memory and Processor Front-Side BusHyper-Threading Optimizing Performance Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charging the Battery Low-Battery WarningCharge Gauge Removing a Battery Installing a Battery Storing a BatteryUsing a Battery Using the Module Bay About the Module BayPull the device out of the module bay Push the new device into the bay until it clicksDevice latch release Using the Module Bay Pull the device out of the module bay Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Display FunctionsSpeaker Functions Touch Pad Microsoft Windows Logo Key FunctionsCustomizing the Touch Pad and Track Stick Changing the Track Stick Cap Using the Keyboard and Touch Pad How to Copy a CD or DVD Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs Copying CDs and DVDsUsing Blank CD-Rs and CD-RWs Helpful TipsConnecting Your Computer to a TV or Audio Device Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Using CDs, DVDs, and Other Multimedia Enabling S/PDIF Digital Audio Click Close Click OKSetting Up the Dolby Headphone Enabling the Display Settings for a TVUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to a Wireless Local Area Network Determining Your Network TypeOn the welcome screen, click Next Connecting to a Wireless Network in Microsoft Windows XP Click Add Configuring Security Settings Optional Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Solving Problems Error MessagesVideo and Display Problems If the display is blankIf the display is difficult to read If you have problems with a hard drive Scanner ProblemsHard Drive Problems If only part of the display is readablePC Card Problems External Keyboard ProblemsPower Problems Unexpected Characters Touch Pad or Mouse Problems Printer ProblemsNetwork Problems General Program ProblemsProgram crashes Program stops responding CD or DVD ProblemsError messages appear Solid blue screen appearsIf you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding soundIf the CD-RW drive stops writing Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers Mail, Modem, and Internet Problems Click the Start button and click Control Panel Resolving Other Technical Problems What Is a Driver?Drivers Reinstalling Drivers and Utilities Identifying DriversInsert the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Select a restore point and click Next Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating StateUsing the Dell Diagnostics Undoing the Last System RestoreWhen to Use the Dell Diagnostics Express Test first to increase the possibility of tracing Reinstalling Microsoft Windows XP To reinstall Windows XP, you need the following itemsBefore You Begin Reinstalling Windows XP When the Welcome to Microsoft screen appears, click Next Recommended Tools Adding and Replacing PartsBefore You Begin Shutting Down Your ComputerAdding and Replacing Parts Hard Drive 101Returning a Hard Drive to Dell 102Memory 103104 105 Mini PCI Card 106107 Replace the cover and tighten the captive screw Subwoofer 109Insert the subwoofer into the compartment within the battery Fans 111Fan release lever Hinge Covers 113Left hinge cover Right hinge cover Display 115Screws labeled D Lift the display out of the computer at a 90-degree angle 117Keyboard 119 Reserve Battery 120Card with Bluetooth Wireless Technology 121Adding and Replacing Parts Specifications Appendix123 124 USB125 Lvds126 127 128 Overview Using the System Setup ProgramViewing the System Setup Screens 129System Setup Screens Commonly Used OptionsEnabling the Infrared Sensor 131Contacting Dell Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Limited Warranties What is covered by this limited warranty?What is not covered by this limited warranty? 149How long does this limited warranty last? What do I do if I need warranty service?150 How will you fix my product? What if I purchased a service contract?What will Dell do? 151May I transfer the limited warranty? 152153 154 Dell Software and Peripherals Canada Only Making a Claim Limitation and Statutory Rights156 Intel’s Three Year Limited Warranty 157158 What are Errata?Index Floppy drive connecting to a USB Programs Device Driver Rollback, 90 enabling display settings for a
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