Dell 9100 owner manual Mail, Modem, and Internet Problems

Page 87

ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

TEST THE SPEAKERS — Plug the speaker audio cable into the line-out connector on the computer. Ensure that the headphone volume control is turned up. Play a music CD.

R UN THE SPEAKER SELF-TEST— Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for

self-test instructions.

ELIMINATE POSSIBLE INTER FERENCE — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers and Utilities" on page 90.

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

C HECK THE M ICROSOFT O UTLOOK ® E XPRESS S ECURITY S ETTINGS — If you cannot open your e-mail attachments:

1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark.

Solving Problems

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Contents Dell Inspiron Abbreviations and Acronyms Contents Optimizing Performance Using the Keyboard and Touch Pad Setting Up a Home and Office Network Adding and Replacing Parts 159 Safety General Safety Battery Safety PowerWhen Using Your Computer Safety Air TravelSafety EMC Instructions Safety When Working Inside Your Computer Safety Ergonomic Computing HabitsSafety Battery Disposal Safety Protecting Against Electrostatic DischargeSafety Instructions Finding Information How to use standby mode and hibernate mode Warranty, and repair information Finding Information Front View Tour of Your ComputerDevice Status Lights Tour of Your Computer Keyboard Status Lights Left Side View Audio Connectors Back View Right Side ViewVideo Connector Modem Connector RJ-11 W . d e l l . c o m s u p p o r t . d e l l . c o m Bottom View Tour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Next window, click the appropriate option Transferring Information to a New ComputerClick Finished and restart the new computer Setting Up a PrinterPower Protection Devices Connecting a USB PrinterPrinter Cable Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Surge ProtectorsSetting Up Your Computer Optimizing Performance DDR Memory and Processor Front-Side BusHyper-Threading Optimizing Performance Battery Performance Using a BatteryChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charging the Battery Low-Battery WarningCharge Gauge Removing a Battery Storing a Battery Installing a BatteryUsing a Battery About the Module Bay Using the Module BayPush the new device into the bay until it clicks Pull the device out of the module bayDevice latch release Using the Module Bay Pull the device out of the module bay Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Display FunctionsSpeaker Functions Microsoft Windows Logo Key Functions Touch PadCustomizing the Touch Pad and Track Stick Changing the Track Stick Cap Using the Keyboard and Touch Pad Copying CDs and DVDs Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs How to Copy a CD or DVDHelpful Tips Using Blank CD-Rs and CD-RWsConnecting Your Computer to a TV or Audio Device Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Using CDs, DVDs, and Other Multimedia Click Close Click OK Enabling S/PDIF Digital AudioEnabling the Display Settings for a TV Setting Up the Dolby HeadphoneUsing CDs, DVDs, and Other Multimedia Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to a Wireless Local Area Network Determining Your Network TypeOn the welcome screen, click Next Connecting to a Wireless Network in Microsoft Windows XP Click Add Configuring Security Settings Optional Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Error Messages Solving ProblemsIf the display is blank Video and Display ProblemsIf the display is difficult to read If only part of the display is readable Scanner ProblemsHard Drive Problems If you have problems with a hard driveExternal Keyboard Problems PC Card ProblemsPower Problems Unexpected Characters Printer Problems Touch Pad or Mouse ProblemsNetwork Problems General Program ProblemsProgram crashes Solid blue screen appears CD or DVD ProblemsError messages appear Program stops respondingIf you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding soundIf the CD-RW drive stops writing Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers Mail, Modem, and Internet Problems Click the Start button and click Control Panel Resolving Other Technical Problems What Is a Driver?Drivers Identifying Drivers Reinstalling Drivers and UtilitiesInsert the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Select a restore point and click NextUsing the Dell Diagnostics Undoing the Last System RestoreWhen to Use the Dell Diagnostics Express Test first to increase the possibility of tracing Reinstalling Microsoft Windows XP To reinstall Windows XP, you need the following itemsBefore You Begin Reinstalling Windows XP When the Welcome to Microsoft screen appears, click Next Shutting Down Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsAdding and Replacing Parts 101 Hard Drive102 Returning a Hard Drive to Dell103 Memory104 105 106 Mini PCI Card107 Replace the cover and tighten the captive screw 109 SubwooferInsert the subwoofer into the compartment within the battery 111 FansFan release lever 113 Hinge CoversLeft hinge cover Right hinge cover 115 DisplayScrews labeled D 117 Lift the display out of the computer at a 90-degree angleKeyboard 119 120 Reserve Battery121 Card with Bluetooth Wireless TechnologyAdding and Replacing Parts Specifications Appendix123 USB 124Lvds 125126 127 128 129 Using the System Setup ProgramViewing the System Setup Screens OverviewCommonly Used Options System Setup Screens131 Enabling the Infrared SensorDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Contacting Dell133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 What is covered by this limited warranty?What is not covered by this limited warranty? Limited WarrantiesHow long does this limited warranty last? What do I do if I need warranty service?150 151 What if I purchased a service contract?What will Dell do? How will you fix my product?152 May I transfer the limited warranty?153 154 Dell Software and Peripherals Canada Only Making a Claim Limitation and Statutory Rights156 157 Intel’s Three Year Limited WarrantyWhat are Errata? 158Index Floppy drive connecting to a USB Programs Device Driver Rollback, 90 enabling display settings for a

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