Dell 9100 owner manual Express Test first to increase the possibility of tracing

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If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

4When the boot device list appears, highlight Diagnostics and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

•During the assessment, answer any questions that appear.

•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see page 132) before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

5Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

6When the Dell Diagnostics Main Menu screen appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes

 

10 to 20 minutes and requires no interaction on your part. Run

 

Express Test first to increase the possibility of tracing the

 

problem quickly.

Extended Test

Performs a thorough check of devices. This test typically takes an

 

hour or more and requires you to answer questions periodically.

Custom Test

Tests a specific device. You can customize the tests you want to run.

Symptom Tree

Lists the most common symptoms encountered and allows you to

 

select a test based on the symptom of the problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 132).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

Solving Problems

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Contents Dell Inspiron Abbreviations and Acronyms Contents Optimizing Performance Using the Keyboard and Touch Pad Setting Up a Home and Office Network Adding and Replacing Parts 159 Safety General Safety Battery Safety PowerSafety EMC Instructions When Using Your ComputerSafety Air Travel Safety When Working Inside Your Computer Safety Ergonomic Computing HabitsSafety Battery Disposal Safety Protecting Against Electrostatic DischargeSafety Instructions Finding Information How to use standby mode and hibernate mode Warranty, and repair information Finding Information Front View Tour of Your ComputerDevice Status Lights Tour of Your Computer Keyboard Status Lights Left Side View Audio Connectors Back View Right Side ViewVideo Connector Modem Connector RJ-11 W . d e l l . c o m s u p p o r t . d e l l . c o m Bottom View Tour of Your Computer Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Next window, click the appropriate option Transferring Information to a New ComputerClick Finished and restart the new computer Setting Up a PrinterPrinter Cable Power Protection DevicesConnecting a USB Printer Line Conditioners Uninterruptible Power SuppliesTurning Off Your Computer Surge ProtectorsSetting Up Your Computer Hyper-Threading Optimizing PerformanceDDR Memory and Processor Front-Side Bus Optimizing Performance Battery Performance Using a BatteryMicrosoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charge Gauge Charging the BatteryLow-Battery Warning Removing a Battery Storing a Battery Installing a BatteryUsing a Battery About the Module Bay Using the Module BayPush the new device into the bay until it clicks Pull the device out of the module bayDevice latch release Using the Module Bay Pull the device out of the module bay Key Combinations Using the Keyboard and Touch PadNumeric Keypad Speaker Functions Power ManagementDisplay Functions Microsoft Windows Logo Key Functions Touch PadCustomizing the Touch Pad and Track Stick Changing the Track Stick Cap Using the Keyboard and Touch Pad Copying CDs and DVDs Using CDs, DVDs, and Other MultimediaUsing CDs and DVDs How to Copy a CD or DVDHelpful Tips Using Blank CD-Rs and CD-RWsConnecting Your Computer to a TV or Audio Device Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Using CDs, DVDs, and Other Multimedia Click Close Click OK Enabling S/PDIF Digital AudioEnabling the Display Settings for a TV Setting Up the Dolby HeadphoneUsing CDs, DVDs, and Other Multimedia Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter On the welcome screen, click Next Connecting to a Wireless Local Area NetworkDetermining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Click Add Configuring Security Settings Optional Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Error Messages Solving ProblemsIf the display is blank Video and Display ProblemsIf the display is difficult to read If only part of the display is readable Scanner ProblemsHard Drive Problems If you have problems with a hard driveExternal Keyboard Problems PC Card ProblemsPower Problems Unexpected Characters Printer Problems Touch Pad or Mouse ProblemsProgram crashes Network ProblemsGeneral Program Problems Solid blue screen appears CD or DVD ProblemsError messages appear Program stops respondingIf the CD-RW drive stops writing If you cannot eject the CD, CD-RW, or DVD drive trayIf you hear an unfamiliar scraping or grinding sound If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers Mail, Modem, and Internet Problems Click the Start button and click Control Panel Drivers Resolving Other Technical ProblemsWhat Is a Driver? Identifying Drivers Reinstalling Drivers and UtilitiesInsert the Drivers and Utilities CD Resolving Software and Hardware Incompatibilities Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Select a restore point and click NextWhen to Use the Dell Diagnostics Using the Dell DiagnosticsUndoing the Last System Restore Express Test first to increase the possibility of tracing Before You Begin Reinstalling Microsoft Windows XPTo reinstall Windows XP, you need the following items Reinstalling Windows XP When the Welcome to Microsoft screen appears, click Next Shutting Down Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsAdding and Replacing Parts 101 Hard Drive102 Returning a Hard Drive to Dell103 Memory104 105 106 Mini PCI Card107 Replace the cover and tighten the captive screw 109 SubwooferInsert the subwoofer into the compartment within the battery 111 FansFan release lever 113 Hinge CoversLeft hinge cover Right hinge cover 115 DisplayScrews labeled D 117 Lift the display out of the computer at a 90-degree angleKeyboard 119 120 Reserve Battery121 Card with Bluetooth Wireless TechnologyAdding and Replacing Parts 123 SpecificationsAppendix USB 124Lvds 125126 127 128 129 Using the System Setup ProgramViewing the System Setup Screens OverviewCommonly Used Options System Setup Screens131 Enabling the Infrared SensorDefinition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Contacting Dell133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 What is covered by this limited warranty?What is not covered by this limited warranty? Limited Warranties150 How long does this limited warranty last?What do I do if I need warranty service? 151 What if I purchased a service contract?What will Dell do? How will you fix my product?152 May I transfer the limited warranty?153 154 Dell Software and Peripherals Canada Only 156 Making a ClaimLimitation and Statutory Rights 157 Intel’s Three Year Limited WarrantyWhat are Errata? 158Index Floppy drive connecting to a USB Programs Device Driver Rollback, 90 enabling display settings for a
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