Dell UCSA-901, UCSE-900, UCPA-901, UCSB-900, UCPB-900, and UCPE-900 manual 100

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Importing or clearing secured foreign configurations and secure disk migration

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Instant secure erase

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9 Troubleshooting

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BIOS configuration utility error messages

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Discovery error message

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Extra enclosure error message

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Missing disks in virtual disk error message

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Previous configuration of disks removed error message

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Missing virtual disks error message

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Dirty cache data error message

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BIOS disabled error message

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Drive Configuration Changes Error Message

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Adapter at baseport not responding error message

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Offline or missing virtual drives with preserved cache error message

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Virtual disks offline error message

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Virtual disks degraded error message

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Virtual disks partially degraded error message

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Memory or battery problem error message

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Firmware fault state error message

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Foreign configuration found error message

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Foreign configuration not found in <ctrl> <R> error message

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Previous configuration cleared or missing error message

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Invalid SAS topology detected error message

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Configured disks removed or not accessible error message

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Degraded state of virtual disks

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Memory errors

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Preserved Cache State

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Security key errors

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Secured foreign import errors

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Failure to select or configure non Self-Encrypting Disks (non-SED)

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Failure to delete security key

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Failure to instant secure erase task on physical disks

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General Issues

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PERC card has yellow bang in device manager

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PERC card not seen in device manager

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Physical disk issues

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Physical disk in failed state

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Unable to rebuild a fault tolerant virtual disk

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Fatal error or data corruption reported

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Physical disk displayed as blocked

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Multiple disks become inaccessible

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Contents Dell PowerEdge RAID Controller Perc 9 User’s Guide Page Contents Deploying the Perc card Driver installationBios Configuration Utility Security key and RAID management UEFI/HII RAID configuration utility100 Getting help Appendix RAID descriptionOverview Features of Perc H330 adapter cardFeatures of Perc H330 mini monolithic card Features of Perc H730 card Features of Perc H730/H730P mini monolithic card Features of Perc H730P adapter card Supported operating systems Features of Perc H830 adapter cardPerc H330 Perc H730 Perc H730P Perc H830 Perc card specificationsSAS Comprehensive embedded management Management applications for Perc cardsDell OpenManage Storage Management Related documentation Creating Global Hot Spares Creating Security Key Getting started with your Perc cardCreating Global Hot Spares Creating Security Key Creating virtual disks Setting up virtual disks Manage physical disks Creating Global Hot Spares Creating Security Key Page Enabling T10 PI FeaturesPerc 9 personality management T10 protection information4KB block size disk drives Secure firmware updateImproved RAID 10 configuration Physical disk power managementTypes of virtual disk initialization Configured spin down delayFull initialization Consistency checks Background initializationFast initialization FastPath Using disk roamingConfiguring FastPath-capable virtual disks Disk roamingMigrating virtual disks Virtual disk migrationVirtual disk read cache policies Virtual disk write cache policiesConditions under which write-back is employed Reconfiguration of virtual disks Or more Yes Removes Redundancy While increasing Capacity Smart Feature Fault tolerancePatrol Read Using persistent hot spare slotsPhysical disk failure detection Physical disk hot swapping Using replace member and revertible hot sparesController cache preservation Non-RAID disks support Battery Transparent Learn CycleSelect OK Removing the Perc 9 adapter Deploying the Perc cardBattery cable connector Perc 9 card SAS cables Removing the Perc 9 mini monolithic controller Installing the Perc 9 adapterRemoving and installing the Perc 9 mini monolithic card Replacing the battery of a H730P mini monolithic cardRemoving the battery carrier Removing the battery Installing the Perc 9 mini monolithic controllerRemoving a H730P slim card Removing and installing a H730P slim card Replacing the battery of a H730P slim cardRemoving the battery Removing the Perc 9 mini blade controller Installing a H730P slim cardRemoving and installing the Perc 9 mini blade controller Replacing the tethered battery of a Perc 9 mini blade cardRemoving the battery carrier Removing the battery from the battery carrier Installing the battery into the battery carrier Replacing the battery carrier Installing the Perc 9 mini blade controllerRemoving the Perc FD33xD Card Removing and installing the Perc FD33xD card Replacing the battery of a Perc FD33xD cardInstalling the Perc FD33xD card Page Creating the device driver media Driver installationDownloading drivers from the Dell support website Windows driver installation Linux driver installation Page Entering the Bios Configuration Utility Bios Configuration UtilityExiting the Configuration Utility Menu navigation controls For more information, see Managing dedicated hot spares Setting up virtual disksParameters description Virtual disk management Bios Configuration Utility menu optionsPage Virtual disk actions Physical disk actions Physical disk management PD MgmtController management Ctrl Mgmt RebuildController management actions Virtual Disk Management Foreign configuration viewCreating virtual disks Initializing virtual disks Selecting virtual disk parametersRunning a data consistency check Checking data consistencyPage Break mirror Managing preserved cache Break mirror in Bios configuration utilityDeleting virtual disks Managing dedicated hot sparesDeleting disk groups Clearing the configurationSetting LED blinking Physical Disk ManagementRemoving global or dedicated hot spares Creating global hot sparesReplacing an online physical disk Stopping background initialization Restrictions and limitationsPerforming a manual rebuild of an individual physical disk Enabling boot support for a BIOS-enabled controller Enabling boot supportController Management Disabling auto import Enabling Bios stop on errorDisabling Bios stop on error Enabling auto importRestoring factory default settings Navigating to Dell Perc 9 configuration utility UEFI/HII RAID configuration utilityEntering the Uefi configuration utility Exiting the Uefi configuration utilityConfiguration management Viewing disk group properties Creating profile based virtual disksConverting physical disks to RAID capable disk Converting physical disks to non-RAID diskSaving controller events Managing foreign configurations on a RAID controllerDeleting existing configurations on a RAID controller Restoring factory settings for the controllerEnabling security for the controller Switching the controller to HBA modeSaving debug log Viewing virtual disk properties Switching the controller to RAID modeViewing physical disks associated with a virtual disk Hardware components management Viewing battery propertiesViewing physical disk properties Viewing physical disks associated with an enclosure Security key and RAID management Security key management in the Bios configuration utilitySecurity key implementation Creating a security key Local Key Management LKMChanging the security key Creating secured virtual disks Deleting a security keySecuring pre-existing virtual disks Page Instant secure erase Extra enclosure error message TroubleshootingBios configuration utility error messages Discovery error messageMissing virtual disks error message Previous configuration of disks removed error messageDirty cache data error message Drive Configuration Changes Error Message Bios disabled error messageAdapter at baseport not responding error message Virtual disks degraded error message Virtual disks offline error messageVirtual disks partially degraded error message Foreign configuration not found in ctrl R error message Memory or battery problem error messageFirmware fault state error message Foreign configuration found error messageDegraded state of virtual disks Previous configuration cleared or missing error messageInvalid SAS topology detected error message Configured disks removed or not accessible error messagePreserved Cache State Memory errorsSecurity key errors Secured foreign import errorsPhysical disk issues General IssuesPhysical disk displayed as blocked Unable to rebuild a fault tolerant virtual diskFatal error or data corruption reported Multiple disks become inaccessiblePhysical disk takes a long time to rebuild Virtual disk fails during rebuild using a global hot spareVirtual disk fails rebuild using a dedicated hot spare Rebuilding a failed physical diskReplace member errors Smart errorsGeneral disk fails Linux operating system errorsSource disk fails during replace member operation Target disk failsUnhealthy Status of the Drivers Disk Carrier LED IndicatorsUefi error messages Unable to register Scsi device error messageCorrective Action Disk striping Appendix RAID descriptionSummary of RAID levels RAID terminologySpanned RAID levels Disk mirroringExample of Distributed Parity RAID Parity dataDocumentation feedback Locating your system Service TagGetting help Contacting Dell