Dell PP17S, 1340, P464C setup guide Using Support Tools, Dell Support Center

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Using Support Tools

Dell Support Center

The Dell Support Center helps you find service, support, and system-specific information that you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

Click the icon in the taskbar to run the application. The home page provides links to access:

•Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®)

•Alerts (Technical support alerts relevant to your computer)

•Assistance from Dell (Technical Support with DellConnect™, Customer Service, Training and Tutorials, How-To Help with Dell on Call, and Online Scan with PC CheckUp)

•About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)

The top of the Dell Support Center home page displays your computer’s model number along with its service tag and express service code.

For more information about the Dell Support Center, see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com.

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Contents SETUP GUIDE Page SETUP GUIDE January 2009 P/N P464C Rev. A02 Contents Getting Help System Restore OptionsBefore Setting Up Your Computer Setting Up Your Studio XPS LaptopConnect the AC adapter Check the Wireless Control Connect the Network Cable Optional Press the Power Control Setting Up a Wired Internet Connection Set Up Windows VistaConnecting to the Internet Optional Click Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Setting Up 5.1 Audio Connections Removing and Replacing Battery Device Status Lights Using Your Studio XPSWwan status light Turns on when Wwan is enabled Using Your Studio XPSRight Side Features ExpressCard slot Supports one ExpressCard On battery power Playing or recording CDs and DVDs Using the Optical Disc DriveLeft Side Features This connector cannot be used as an input port for Hdmi Display Features Media, Wireless, and Power Controls Computer Base and Keyboard Features SD/MMC MS/Pro xD Productivity and Communication Optional Graphics Processor FeatureSoftware Features Customizing the Desktop Customizing Your Energy SettingsEntertainment and Multimedia Backing Up Your Data Wired Connections If the wired network connection is lost Solving ProblemsNetwork Problems Solving Problems Power ProblemsIf a program stops responding End the program Memory ProblemsLockups and Software Problems If you experience memory problemsSolving Problems Dell Support Center Using Support ToolsSystem Messages Click Start → Help and Support Hardware TroubleshooterNot indicate a potential hard drive Starting Dell Diagnostics Dell DiagnosticsSystem Restore System Restore OptionsClick Undo my last restoration and click Next Dell Factory Image RestoreStarting System Restore Undoing the Last System RestorePerforming Dell Factory Image Restore Before you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help Support.dell.com ServiceOnline Services DellConnectFtp.dell.com AutoTech ServiceAutomated Order-Status Service Mobilesupport@us.dell.com Support@us.dell.comGetting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources ExpressCard Basic SpecificationsSystem Model ProcessorCommunications MemoryAudio VideoPorts and Connectors Keyboard Backlit DisplayTouch Pad BatteryCamera AC Adapter Physical Operating 10% to 90% Noncondensing Storage To 95% Computer EnvironmentIndex Index Technical support Ventilation, ensuring Network cable, connecting 8 wireless network connection Page 0P464CA02 Page 0P464CA02 Page Printed on recycled paper Page 0P464CA02 Page 0P464CA02

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