Dell PP17S, 1340, P464C setup guide Starting Dell Diagnostics

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Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 31 and run the Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print this procedure before you begin.

NOTE: Dell Diagnostics works only on Dell computers.

Starting Dell Diagnostics

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Hold down the <Fn> key while pressing the power button to turn on the computer.

3.Follow the on-screen instructions.

NOTE: If your computer cannot display

a screen image, running the diagnostics will start testing the display. The diagnostics beeps while testing the display. If the display still does not show anything, try connecting an external monitor or contact Dell, see “Contacting Dell” on page 47.

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Contents SETUP GUIDE Page SETUP GUIDE January 2009 P/N P464C Rev. A02 Contents System Restore Options Getting HelpSetting Up Your Studio XPS Laptop Before Setting Up Your ComputerConnect the AC adapter Check the Wireless Control Connect the Network Cable Optional Press the Power Control Setting Up a Wired Internet Connection Set Up Windows VistaConnecting to the Internet Optional Click Start → Connect To Setting Up a Wireless ConnectionSetting Up Your Internet Connection Setting Up 5.1 Audio Connections Removing and Replacing Battery Using Your Studio XPS Device Status LightsUsing Your Studio XPS Wwan status light Turns on when Wwan is enabledRight Side Features ExpressCard slot Supports one ExpressCard On battery power Using the Optical Disc Drive Playing or recording CDs and DVDsLeft Side Features This connector cannot be used as an input port for Hdmi Display Features Media, Wireless, and Power Controls Computer Base and Keyboard Features SD/MMC MS/Pro xD Productivity and Communication Optional Graphics Processor FeatureSoftware Features Customizing the Desktop Customizing Your Energy SettingsEntertainment and Multimedia Backing Up Your Data Wired Connections If the wired network connection is lost Solving ProblemsNetwork Problems Power Problems Solving ProblemsIf you experience memory problems Memory ProblemsLockups and Software Problems If a program stops responding End the programSolving Problems Using Support Tools Dell Support CenterSystem Messages Click Start → Help and Support Hardware TroubleshooterNot indicate a potential hard drive Dell Diagnostics Starting Dell DiagnosticsSystem Restore Options System RestoreUndoing the Last System Restore Dell Factory Image RestoreStarting System Restore Click Undo my last restoration and click NextPerforming Dell Factory Image Restore Operating System Reinstallation Before you BeginReinstalling Windows Vista Click Exit if the Install Windows message appearsGetting Help DellConnect ServiceOnline Services Support.dell.comMobilesupport@us.dell.com Support@us.dell.com AutoTech ServiceAutomated Order-Status Service Ftp.dell.comGetting Help Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comAt support.dell.com Finding More Information and ResourcesIf you need to See Finding More Information and Resources Processor Basic SpecificationsSystem Model ExpressCardMemory CommunicationsVideo AudioPorts and Connectors Display Keyboard BacklitTouch Pad BatteryCamera AC Adapter Physical Computer Environment Operating 10% to 90% Noncondensing Storage To 95%Index Index Technical support Ventilation, ensuring Network cable, connecting 8 wireless network connection Page 0P464CA02 Page 0P464CA02 Page Printed on recycled paper Page 0P464CA02 Page 0P464CA02

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