Dell 1340, P464C, PP17S setup guide DellConnect, Online Services, Support.dell.com

Page 45

Technical Support and Customer

Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 46 and then see the contact information for your region or go to support.dell.com.

DellConnect™

DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.

Getting Help

Online Services

You can learn about Dell products and services on the following websites:

•www.dell.com

•www.dell.com/ap (Asian/Pacific countries only)

•www.dell.com/jp (Japan only)

•www.euro.dell.com (Europe only)

•www.dell.com/la (Latin American and Caribbean countries)

•www.dell.ca (Canada only)

You can access Dell Support through the following websites and e-mail addresses:

Dell Support websites

•support.dell.com

•support.jp.dell.com (Japan only)

•support.euro.dell.com (Europe only)

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Contents SETUP GUIDE Page SETUP GUIDE January 2009 P/N P464C Rev. A02 Contents Getting Help System Restore OptionsBefore Setting Up Your Computer Setting Up Your Studio XPS LaptopConnect the AC adapter Check the Wireless Control Connect the Network Cable Optional Press the Power Control Set Up Windows Vista Connecting to the Internet OptionalSetting Up a Wired Internet Connection Setting Up a Wireless Connection Setting Up Your Internet ConnectionClick Start → Connect To Setting Up 5.1 Audio Connections Removing and Replacing Battery Device Status Lights Using Your Studio XPSWwan status light Turns on when Wwan is enabled Using Your Studio XPSRight Side Features ExpressCard slot Supports one ExpressCard On battery power Playing or recording CDs and DVDs Using the Optical Disc DriveLeft Side Features This connector cannot be used as an input port for Hdmi Display Features Media, Wireless, and Power Controls Computer Base and Keyboard Features SD/MMC MS/Pro xD Optional Graphics Processor Feature Software FeaturesProductivity and Communication Customizing Your Energy Settings Entertainment and MultimediaCustomizing the Desktop Backing Up Your Data Solving Problems Network ProblemsWired Connections If the wired network connection is lost Solving Problems Power ProblemsLockups and Software Problems Memory ProblemsIf you experience memory problems If a program stops responding End the programSolving Problems Dell Support Center Using Support ToolsSystem Messages Hardware Troubleshooter Not indicate a potential hard driveClick Start → Help and Support Starting Dell Diagnostics Dell DiagnosticsSystem Restore System Restore OptionsStarting System Restore Dell Factory Image RestoreUndoing the Last System Restore Click Undo my last restoration and click NextPerforming Dell Factory Image Restore Before you Begin Operating System ReinstallationClick Exit if the Install Windows message appears Reinstalling Windows VistaGetting Help Online Services ServiceDellConnect Support.dell.comAutomated Order-Status Service AutoTech ServiceMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comGetting Help Before You Call Diagnostic ChecklistVisit support.dell.com Contacting DellFinding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources System Model Basic SpecificationsProcessor ExpressCardCommunications MemoryAudio VideoPorts and Connectors Keyboard Backlit DisplayBattery CameraTouch Pad AC Adapter Physical Operating 10% to 90% Noncondensing Storage To 95% Computer EnvironmentIndex Index Technical support Ventilation, ensuring Network cable, connecting 8 wireless network connection Page 0P464CA02 Page 0P464CA02 Page Printed on recycled paper Page 0P464CA02 Page 0P464CA02

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