Dell A860, A840 manual HARD-DISK Drive Controller Failure

H A R D - D I S K D R I V E C O N F I G U R A T I O N

E R R O R — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

HARD-DISK DRIVE CONTROLLER FAILURE 0 —

The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

Troubleshooting

H A R D - D I S K D R I V E F A I L U R E — The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

H A R D - D I S K D R I V E R E A D F A I L U R E — The

hard drive may be defective. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer using the media. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42).

I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to nonbootable media. Insert bootable media.

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