Dell A860, A840 manual Finding Information, Document/Media/Label Contents, Code Service Tag/Express

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Finding Information

Finding Information

NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries.

NOTE: Additional information may ship with your computer.

Document/Media/Label	Contents

Service Tag/Express Service	•	Use the Service Tag to identify your computer when you use
Code		support.dell.com or contact support.
The Service Tag/Express	• Enter the Express Service Code to direct your call when contacting
Service Code is located on your		support
computer.	NOTE: Your Service Tag/Express Service Code is located on your computer.


Drivers and Utilities Media	•	A diagnostic program for your computer
The Drivers and Utilities media	• Drivers for your computer
is a CD or DVD that may have	•	Drivers and documentation updates can be found at support.dell.com.
	•

shipped with your computer.

•Notebook System Software (NSS)

•Readme files

NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical- reference material for technicians or experienced users.

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Contents Vostro A840/A860 Setup Quick Reference Guide Macrovision Product Notice Contents Obtaining Assistance Dell Support Center Reinstalling SoftwareRestoring Your Operating System Finding InformationIndex Contents Front View About Your ComputerRight View Attach headphones to the connector Attach a microphone toD E M C O N N E C T O R RJ Turns on when the scroll lock function is enabledUSB C O N N E C T O R S Left ViewConnects video devices, such as a monitor Battery Removal To remove the battery Ensure that the computer is turned off About Your Computer Quick Setup Quick SetupConnect the AC adapter to the AC adapter Setting Up Your Internet Connection Connecting to the InternetChoose Dial-up if you will use a dial-up modem or Isdn Microsoft Windows Vista Operating SystemTransferring Information to a New Computer Quick Setup Specifications DDR2 Sodimm 512 MB, 1 GB, 2 GB GB capable Memory typeUSB Video Hole connector Ieee Pin miniInternal Wlan and Bluetooth wireless In-1 combo card connectorConnector Cards supported WirelessIntegrated on system board, hardware Microphone-in connector, stereoHeadphones/speakers connector Video Vostro A840 Vostro A860 Video type320 mm 12.6 inches 359.3 mm 14.14 inches Active area X/Y 303.36 x 344.23 x DimensionsAudio Vostro A840 Vostro A860 Speaker One 4-ohm speaker 206 mm 8.11 inches 209.5 mm 8.24 inchesMax with no inverter losses 15/30 Pixel pitch 2373 255 Power ConsumptionDisplay Vostro A840 Vostro A860 Viewing angles 40/4053.4 mm 2.10 inches Touch Pad Vostro A840 Vostro A860240 cpi SizeTo 35C 32 to 95F 40 to 65C -40 to 149F Coin-cell battery CR-2032+/-1.0 VDC Continuous Output power 65 W Rated output voltage137.2 mm 5.4 inches Weight with cables Kg 0.9 lb Input frequency 50-60 Hz Output current03 kg 4.47 lb 46 kg 5.42 lb AC Adapter Vostro A840Physical Vostro A840 Vostro A860 Height 163 G Airborne containment level G2 or lower as defined by Spectrum that simulates user environmentGrms 110 GError Messages TroubleshootingT E N D E D M E M O R Y S I Z E H a S Do not use these characters in filenamesHARD-DISK Drive Controller Failure Y B O a R D C L O C K L I N E F a I L U R E For Troubleshooting Optional ROM has failed. Contact Dell see Contacting Dell on Try again System Messages A.R.T error, possible hard drive failure Troubleshooting Software and Hardware ProblemsStarting the Dell Diagnostics From Your Hard Drive Dell Diagnostics When to Use the Dell DiagnosticsShut down and restart the computer Insert the Drivers and Utilities mediaFollow these tips when troubleshooting your computer Troubleshooting TipsPower Problems T H E P O W E R L I G H T I S B L I N K I N G Ensure that the display is connected and powered onMemory Problems Computer stops responding Lockups and Software Problems Computer does not start upRun the Dell Diagnostics see Dell Diagnostics on Solid blue screen appears Program stops respondingProgram crashes repeatedly Dell Support Center Other software problemsDell Technical Update Service Alerts technical support alerts relevant to your computer Identifying Drivers Reinstalling SoftwareReinstalling Drivers and Utilities DriversClick the Drivers tab→ Roll Back Driver Using the Drivers and Utilities MediaManually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System RestoreYou can restore your operating system in the following ways Click Undo my last restoration and click Next Using the Operating System MediaClick Start Click Next and follow the remaining prompts on the screenReinstalling Windows Reinstalling Software Reinstalling Software Computer Drivers and Utilities Media Document/Media/Label ContentsCode Service Tag/Express Finding InformationHave shipped with your CD or DVD that may have Shipped with your computerSupport Documentation This type of information mayAvailable at support.dell.com Document/Media/Label Contents Dell Technology GuideFinding Information Obtaining Assistance Fill out the Diagnostics Checklist onGetting Help Online Services Technical Support and Customer ServiceAutoTech Service Product Information Problems With Your OrderReturning Items for Warranty Repair or Credit Automated Order-Status ServiceBefore You Call Remember to fill out the Diagnostics ChecklistGetting Help Contacting Dell Getting Help Index License label Media Drivers and Utilities Service Tag Setup Power light conditions, 44 program crashes Windows Vista Program Compatibility wizard Wizards Warranty information Windows License labelIndex