Dell M770H, PP39S setup guide If the computer stops responding

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Solving Problems

If the computer stops responding —

NOTICE: You might lose data if you are unable to perform an operating system shutdown.

Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your computer.

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows XP operating system environments.

1.Click Start→ All Programs→ Accessories→ Program Compatibility Wizard.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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If a solid blue screen appears — Turn the computer off. If you are unable to get a response by pressing a key on your keyboard or moving your pointer using the touch pad or mouse, press and hold the power button until the computer turns off and then restart your computer.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the solid-state drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

–Ensure that the program is compatible with the operating system installed on your computer.

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Contents Inspiron Page SETUP GUIDE August M770H Contents Getting Help Setting Up Your Inspiron Ultra Mobile Device Before Setting Up Your ComputerConnecting the AC Adapter Connecting the Network Cable optional Turning on Your Inspiron Ultra Mobile Device Using the Wireless Key Microsoft Windows XP Setup Setting Up a Wired Internet Connection in Windows XPConnect to the Internet Optional Setting Up a Wireless Connection in Windows XP Setting Up Your Internet Connection in Windows XPClick Start→ Internet Explorer→ Connect to the Internet Click Start→ lnternet Explorer→ Connect to the Internet Setting Up Your Inspiron Ultra Mobile Device Using Your Inspiron Ultra Mobile Device Right Side FeaturesUsing Your Inspiron Ultra Mobile Device Audio Out/ Headphone connectorLeft Side Features USB 2.0 connectors 2 Connect to Security cable slot Attaches aIn-1 Media card reader Provides a Computer Base and Keyboard Features Power indicator light Turns on when the system is powered on Press Fn6 to turn up the volume Display Features Camera optional Built-inRemoving and Replacing the Battery Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing the Desktop in Windows XPSolving Problems Network Problems Power Problems Solving ProblemsMemory Problems If you receive an insufficient memory messageLockups and Software Problems Click ApplicationsIf the computer stops responding Solving Problems Using Support Tools Dell Support CenterUsing Support Tools System MessagesDell Diagnostics Hardware TroubleshooterClick Start→ Help and Support Starting Dell Diagnostics From Your Solid-state Drive Insert the Drivers and Utilities disc Windows Operating System Reinstallation Restoring Your Operating SystemBefore you Begin Reinstalling Windows XP Click Exit if the Install Windows message appearsFill out the Diagnostic Checklist on Getting HelpService Online ServicesProduct Information AutoTech ServiceAutomated Order-Status Service Ftp.dell.comDiagnostic Checklist Before You CallContacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeAt support.dell.com Finding More Information and Resources Processor Basic SpecificationsSystem Model Dell Inspiron MemoryCommunications Computer InformationInternal Storage VideoPorts and Connectors AudioDimensions DisplayBattery Camera optionalTouch pad Temperature range AC AdapterPhysical Computer Environment Index Index Network cable, connecting 7 wireless network connection Page Page Page Page Page Page Page Page Page Printed on recycled paper