Dell PP39S, M770H setup guide Solving Problems

Page 31

Solving Problems

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––Uninstall and then reinstall the program, if necessary.

––Write down any error message that is displayed to help in troubleshooting.

29

Image 31

Contents Inspiron Page SETUP GUIDE August M770H Contents Getting Help Before Setting Up Your Computer Setting Up Your Inspiron Ultra Mobile DeviceConnecting the AC Adapter Connecting the Network Cable optional Turning on Your Inspiron Ultra Mobile Device Using the Wireless Key Setting Up a Wired Internet Connection in Windows XP Microsoft Windows XP SetupConnect to the Internet Optional Setting Up Your Internet Connection in Windows XP Setting Up a Wireless Connection in Windows XPClick Start→ Internet Explorer→ Connect to the Internet Click Start→ lnternet Explorer→ Connect to the Internet Setting Up Your Inspiron Ultra Mobile Device Right Side Features Using Your Inspiron Ultra Mobile DeviceAudio Out/ Headphone connector Using Your Inspiron Ultra Mobile DeviceLeft Side Features Security cable slot Attaches a USB 2.0 connectors 2 Connect toIn-1 Media card reader Provides a Computer Base and Keyboard Features Power indicator light Turns on when the system is powered on Press Fn6 to turn up the volume Camera optional Built-in Display FeaturesRemoving and Replacing the Battery Customizing the Desktop in Windows XP Software FeaturesProductivity and Communication Entertainment and MultimediaNetwork Problems Solving ProblemsSolving Problems Power Problems If you receive an insufficient memory message Memory ProblemsClick Applications Lockups and Software ProblemsIf the computer stops responding Solving Problems Dell Support Center Using Support ToolsSystem Messages Using Support ToolsHardware Troubleshooter Dell DiagnosticsClick Start→ Help and Support Starting Dell Diagnostics From Your Solid-state Drive Insert the Drivers and Utilities disc Restoring Your Operating System Windows Operating System ReinstallationBefore you Begin Click Exit if the Install Windows message appears Reinstalling Windows XPGetting Help Fill out the Diagnostic Checklist onOnline Services ServiceFtp.dell.com AutoTech ServiceAutomated Order-Status Service Product InformationBefore You Call Diagnostic ChecklistVisit support.dell.com Contacting DellIf you need to See Finding More Information and ResourcesAt support.dell.com Finding More Information and Resources Memory Basic SpecificationsSystem Model Dell Inspiron ProcessorVideo Computer InformationInternal Storage CommunicationsAudio Ports and ConnectorsDisplay DimensionsCamera optional BatteryTouch pad AC Adapter Temperature rangePhysical Computer Environment Index Index Network cable, connecting 7 wireless network connection Page Page Page Page Page Page Page Page Page Printed on recycled paper