Dell PP39S, M770H setup guide Starting Dell Diagnostics From Your Solid-state Drive

Dell Diagnostics before you contact Dell for technical assistance.

It is recommended that you print this procedure before you begin.

NOTICE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

See the Dell Technology Guide to review your computer’s configuration information, and ensure that the device that you want to test displays in the system setup program and is active.

Start the Dell Diagnostics from your solid-state drive or from the Drivers and Utilities disc.

Starting Dell Diagnostics From Your Solid-state Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your solid-state drive.

Using Support Tools

NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 41.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <0> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

4.Press any key to start the Dell Diagnostics from the diagnostics utility partition on your solid-state drive.

33