Dell P14E setup guide My Dell Downloads, Using Support Tools

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Detailed System Information — View detailed information about your hardware and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options.

Get Help — View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner’s Manual, Warranty Information, FAQs, and so on.

Backup and Recovery — Create recovery media, launch recovery tool, and online file backup.

System Performance Improvement Offers — Acquire software and hardware solutions that will help improve your system performance.

For more information about Dell Support Center and to download and install the available support tools, go to DellSupportCenter.com.

Using Support Tools

My Dell Downloads

NOTE: My Dell Downloads may not be available in all regions.

Some of the software pre-installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your own backup media.

To register and use My Dell Downloads:

1.Go to DownloadStore.dell.com/media.

2.Follow the instructions on the screen to register and download the software.

3.Reinstall the software or create a backup media for future use.

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Contents SETUP GUIDE INSPIRONPage Regulatory model P14E Regulatory type P14E001 SETUP GUIDENotes, Cautions, and Warnings Contents Setting Up Your Inspiron LaptopUsing Your Inspiron Laptop Contents Solving ProblemsUsing Support Tools Finding More Information and Resources Specifications AppendixSetting Up Your Inspiron Laptop Before Setting Up Your ComputerINSPIRON Connect the AC Adapter Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Connect the Network Cable OptionalPress the Power Button Set Up the Operating System Set Up Microsoft WindowsSet Up Ubuntu Create System Recovery Media Recommended To create system recovery media Enable or Disable Wireless Optional To enable or disable wireless Set Up Wireless Display Optional To set up wireless display 1. Turn on your computer Setting Up a Wired Connection Setting Up a Wireless ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Using Your Inspiron Laptop Right View FeaturesINSPIRON 3 Optical drive eject button - Press to open the optical-drive tray Using Your Inspiron LaptopLeft View Features 1 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices such as external hard drives or optical drives or USB devices such as a mouse, keyboard, printer, external drive, or MP3 player. The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state Using Your Inspiron Laptop 5 8-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For more information on the supported memory cards, see “Specifications” on page Back View Features 2 VGA connector - Connects to a monitor or projector Front View Features 1 Power indicator light - Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page Battery Status Light Status Lights and IndicatorsPower Button Light/Power Indicator Light Disabling Battery Charging Using Your Inspiron Laptop Computer Base and Keyboard Features decrease keys, and the multimedia keys are located in this row Using Your Inspiron Laptop Display On/Off button - Press to turn on or turn off the display Scroll Touch Pad GesturesFlick ZoomSystem Setup Multimedia Control KeysWindows Mobility Center Decrease the volume level Increase the volume level Mute the sound Play the previous track or chapter Play or pausePlay the next track or chapter Using the Emergency Eject Hole Using the Optical Drive5 optical drive eject button 1 disc 2 spindle 3 optical drive tray 4 emergency eject holeDisplay Features 2 Camera - Built-in camera for video capture, conferencing, and chat Removing and Replacing the Top Cover Optional 1 top cover 2 release button 3 back of the computer 1. Align the top cover on the display back To replace the top coverUsing Your Inspiron Laptop Removing and Replacing the Battery 1 battery release latch 2 battery 3 battery lock latch Entertainment and Multimedia Software FeaturesFastAccess Facial Recognition Productivity and CommunicationDell DataSafe Online Backup Dell Stage Shortcuts - Provides quick access to your frequently-used programs Beep Codes Solving ProblemsWired Connections Network ProblemsPower Problems Wireless ConnectionsIf the problem persists, contact Dell see “Contacting Dell” on page Lockups and Software Problems Memory ProblemsIf the computer stops responding or a solid blue screen appears If you have other software problems Back up your files immediately Dell Support Center Using Support ToolsMy Dell Downloads Using Support ToolsDell Diagnostics Starting Dell DiagnosticsHardware Troubleshooter 3. Select Diagnostics from the boot menu and press Enter Operating System disc Restoring Your Operating SystemSystem Restore Starting System RestoreRestoring Your Operating System Undoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image Restore3. Select Repair Your Computer Getting Help Technical Support and Customer Service DellConnectGetting Help Dell Marketing and Sales E-mail Addresses Online ServicesDell Support Websites Dell Support E-mail AddressesProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit 5. Pack the equipment to be returned in the original or equivalent packing materials Before You Call Locating Your Service Tag and Express Service CodeDiagnostic Checklist Name Date Address Phone number Contacting Dell Getting Help the Service Manual at Finding More Information and ResourcesIf you need to Finding More Information and Resources Memory SpecificationsComputer Model Computer InformationSpecifications ConnectorsAudio Media Card ReaderKeyboard Communicationswidescreen HD VideoCamera DisplayTouch Pad BatteryPhysical AC Adapter1.5 A/1.6 A/1.7 A G2 or lower as defined Computer EnvironmentInformation for NOM, or Official Mexican Standard Only for Mexico AppendixIndex Index Index wireless network connecting 12 problems wired network network cable, connecting 7 problemsIndex Page Printed in the U.S.A