Dell P14E setup guide Select Diagnostics from the boot menu and press Enter, Using Support Tools

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3.Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.

3.Select Diagnostics from the boot menu and press <Enter>.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Enhanced Pre-boot System Assessment, write down the error code(s) and contact Dell (for more information, see “Contacting Dell” on page 80).

Using Support Tools

If the Enhanced Pre-boot System Assessment

completes successfully, the following message appears “Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

If you are experiencing memory issues,

press <y>, otherwise press <n>. The following message is displayed: “Enhanced Pre-boot System Assessment Complete”.

Click Exit to reboot your computer.

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Contents SETUP GUIDE INSPIRONPage Regulatory model P14E        Regulatory type P14E001 SETUP GUIDENotes, Cautions, and Warnings Using Your Inspiron Laptop ContentsSetting Up Your Inspiron Laptop Using Support Tools Solving ProblemsFinding More Information and Resources Specifications Appendix ContentsINSPIRON Setting Up Your Inspiron LaptopBefore Setting Up Your Computer Connect the AC Adapter Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Connect the Network Cable OptionalPress the Power Button Set Up Ubuntu Set Up the Operating SystemSet Up Microsoft Windows Create System Recovery Media Recommended To create system recovery media Enable or Disable Wireless Optional To enable or disable wireless Set Up Wireless Display Optional To set up wireless display 1. Turn on your computer Connect to the Internet Optional Setting Up a Wired ConnectionSetting Up a Wireless Connection Setting Up Your Internet Connection INSPIRON Using Your Inspiron LaptopRight View Features 3 Optical drive eject button - Press to open the optical-drive tray Using Your Inspiron LaptopLeft View Features 1 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices such as external hard drives or optical drives or USB devices such as a mouse, keyboard, printer, external drive, or MP3 player. The USB PowerShare feature allows you to charge USB devices when the computer is powered on/off or in sleep state Using Your Inspiron Laptop 5 8-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For more information on the supported memory cards, see “Specifications” on page Back View Features 2 VGA connector - Connects to a monitor or projector Front View Features 1 Power indicator light - Indicates the power states. For more information on the power indicator light, see “Status Lights and Indicators” on page Battery Status Light Status Lights and IndicatorsPower Button Light/Power Indicator Light Disabling Battery Charging Using Your Inspiron Laptop Computer Base and Keyboard Features decrease keys, and the multimedia keys are located in this row Using Your Inspiron Laptop Display On/Off button - Press to turn on or turn off the display Scroll Touch Pad GesturesFlick ZoomWindows Mobility Center System SetupMultimedia Control Keys Play the next track or chapter Decrease the volume level Increase the volume level Mute the soundPlay the previous track or chapter Play or pause Using the Emergency Eject Hole Using the Optical Drive5 optical drive eject button 1 disc 2 spindle 3 optical drive tray 4 emergency eject holeDisplay Features 2 Camera - Built-in camera for video capture, conferencing, and chat Removing and Replacing the Top Cover Optional 1 top cover 2 release button 3 back of the computer 1. Align the top cover on the display back To replace the top coverUsing Your Inspiron Laptop Removing and Replacing the Battery 1 battery release latch 2 battery 3 battery lock latch FastAccess Facial Recognition Software FeaturesProductivity and Communication Entertainment and MultimediaDell DataSafe Online Backup Dell Stage Shortcuts - Provides quick access to your frequently-used programs Beep Codes Solving ProblemsPower Problems Network ProblemsWireless Connections Wired ConnectionsIf the problem persists, contact Dell see “Contacting Dell” on page Lockups and Software Problems Memory ProblemsIf the computer stops responding or a solid blue screen appears If you have other software problems Back up your files immediately Dell Support Center Using Support ToolsMy Dell Downloads Using Support ToolsHardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics 3. Select Diagnostics from the boot menu and press Enter Operating System disc Restoring Your Operating SystemRestoring Your Operating System System RestoreStarting System Restore Undoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image Restore3. Select Repair Your Computer Getting Help Getting Help Technical Support and Customer ServiceDellConnect Dell Support Websites Online ServicesDell Support E-mail Addresses Dell Marketing and Sales E-mail AddressesProduct Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit 5. Pack the equipment to be returned in the original or equivalent packing materials Before You Call Locating Your Service Tag and Express Service CodeDiagnostic Checklist Name Date Address Phone number Contacting Dell Getting Help If you need to the Service Manual atFinding More Information and Resources Finding More Information and Resources Computer Model SpecificationsComputer Information MemorySpecifications ConnectorsKeyboard Media Card ReaderCommunications AudioCamera VideoDisplay widescreen HDTouch Pad Battery1.5 A/1.6 A/1.7 A PhysicalAC Adapter G2 or lower as defined Computer EnvironmentInformation for NOM, or Official Mexican Standard Only for Mexico AppendixIndex Index Index wireless network connecting 12 problems wired network network cable, connecting 7 problemsIndex Page Printed in the U.S.A