Dell PP10S What Are You Looking For? Find It Here, Available in all regions, White papers

Page 11

What Are You Looking For?

Find It Here

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website

• Upgrades — Upgrade information for components, such

at premier.support.dell.com. The website may not be

as memory, the hard drive, and the operating system

available in all regions.

• Customer Care — Contact information, service call and

 

order status, warranty, and repair information

 

• Service and support — Service call status and support

 

history, service contract, online discussions with

 

technical support

 

• Reference — Computer documentation, details on my

 

computer configuration, product specifications, and

 

white papers

 

• Downloads — Certified drivers, patches, and software

 

updates

 

• Notebook System Software (NSS) — If you reinstall the

 

operating system for your computer, you should also

 

reinstall the NSS utility. NSS provides critical updates

 

for your operating system and support for Dell™

 

3.5-inch USB floppy drives, Intel® Pentium® M

 

processors, optical drives, and USB devices. NSS is

 

necessary for correct operation of your Dell computer.

 

The software automatically detects your computer and

 

operating system and installs the updates appropriate

 

for your configuration.

 

To download Notebook System Software:

 

1 Go to support.dell.com and click Downloads.

 

2 Enter your Service Tag or product model.

 

3 In the Download Category drop-down menu, click All.

 

4 Select the operating system and operating system

 

language for your computer, and click Submit.

 

5 Under Select a Device, scroll to System and

 

Configuration Utilities, and click Dell Notebook

 

System Software.

 

Finding Information

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 1200January D8833 Contents Completing the Power Management Wizard Using a BatteryMicrosoft Windows Logo Key Functions Radios Including Wireless NetworkingConnecting to a Wireless Local Area Network Connecting to a Wireless Network in Microsoft Windows XPProgram is designed for an earlier Windows operating system If you hear an unfamiliar scraping or grinding soundResolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Tag and Microsoft Windows License At premier.support.dell.com. The website may not be Order status, warranty, and repair informationUpdates What Are You Looking For? Find It HereFollow the instructions on the screen Click the topic that describes your problemClick the arrow icon About Your Computer About Your ComputerFront View Display latch releaseV I C E S T a T U S L I G H T S R D D R I V E a N D K E Y B O a R D S T a T U S L I G H T S Left Side View Audio connectorsBack View BatteryRight Side View USB C O N N E C T O R S D E O C O N N E C T O R Fan Cover BatteryBottom View Memory moduleSetting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New ComputerNext Click Files and Settings Transfer WizardStart the Files and Settings Transfer Wizard Printer Cable Setting Up a PrinterConnecting a USB Printer USB connector on computerLine Conditioners Power Protection DevicesUninterruptible Power Supplies Surge ProtectorsUsing a Battery Using a BatteryBattery Performance Low-Battery Warning Checking the Battery ChargeDell QuickSet Battery Meter Recalibrating a Battery Charging the BatteryRecalibrating a Battery Through the System Setup Utility Storing a Battery Removing a BatteryInstalling a Battery Using a Battery Setting Sleep Modes Power ManagementPower Management Tips Power Management WizardSelecting a Power Scheme Standby Mode Power Management ModesSetting Battery Alarms and Actions Completing the Power Management WizardPower Schemes Tab Power Options PropertiesHibernate Mode Hibernate Tab Alarms TabPower Meter Tab Advanced TabPower Management Playing a CD or DVD Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Volume icon Volume meter Mute icon Adjusting the VolumeAdjusting the Picture Using CDs, DVDs, and Other Multimedia Numeric keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric KeypadKey Combinations Opens the Search Results-Computer dialog box Speaker FunctionsMicrosoft Windows Logo Key Functions Customizing the Touch Pad Touch PadExtended PC Cards Using PC CardsInstalling a PC Card PC Card TypesRelease latch Removing a PC Card or BlankPC Card Setting Up a Network Setting Up a NetworkConnecting to a Network Adapter Network Setup WizardDetermining Your Network Type Connecting to a Wireless Local Area NetworkConnecting to a Wireless Network in Microsoft Windows XP Click Checklist for creating a networkSetting Up a Network Setting Up a Network Solving Problems Solving ProblemsDell Diagnostics When to Use the Dell DiagnosticsTab Function Dell Diagnostics Main MenuOption Function Drive Problems CD and DVD drive problems If there is no audio Mail, Modem, and Internet Problems Error Messages Keyboard Problems Shut down the computer, wait 1 minute, and turn it on again External Keyboard ProblemsUnexpected Characters Product Information Guide Lockups and Software ProblemsComputer does not start up Computer stops respondingSolid blue screen appears Other software problemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemNetwork Problems Memory ProblemsPower Problems PC Card ProblemsPrinter Problems Scanner Problems No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers No sound from headphones Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsIf only part of the display is readable What Is a Driver?Drivers If the display is difficult to readIdentifying Drivers Reinstalling Drivers and UtilitiesUnder Pick a Category, click Performance and Maintenance Using Windows XP Device Driver RollbackClick Properties Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Click Roll Back DriverRestoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Click System RestoreClick the System Restore tab Using Dell PC Restore by SymantecUndoing the Last System Restore Click Performance and MaintenanceRemoving PC Restore Solving Problems Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Memory Captive screw Memory module Securing clips Adding and Replacing PartsHard Drive Adding and Replacing Parts Appendix SpecificationsSodimm DDR Three 4-pin USB 2.0 connectorsMs rise+fall maximum Refresh rate 60 Hz Appendix Type active-matrix TFT1024 x 768 at 262 K colors Response time typical 1024 x 768 at 262 K colors Power Consumption panel with Backlight typical297 mm MaximumOperating conditions and can be Power-intensive conditionsInformation on battery life and operating 43 WHrW . d e l l . c o m s u p p o r t . d e l l . c o m Overview Using the System Setup ProgramViewing the System Setup Screens Commonly Used Options System Setup ScreensChanging the Boot Sequence Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsPerforming a One-Time Boot Class a Macrovision Product NoticeFCC Notices U.S. Only Definition of Third-Party Software and PeripheralsFCC Identification Information Contacting DellClass B Sales Tech Support ServicesGeneral Support Tech SupportAustria Vienna Website support.euro.dell.com Customer Care med./large business, government Spare Parts Sales & Extended Service Sales 866 440AutoTech automated technical support Customer Care Home Sales/Small BusinessTechnical Support projectors, PDAs, printers Switches, routers, and so on Customer CareInspiron Technical Support OptiPlex, Latitude, Dell Precision Technical Support servers and storageGeneral Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com General Support dial from within Jamaica only Appendix Technical Support servers 100101 General Support 001-800-220-1006 102General Support 001-800-882-1519 Fax 21 424 01 103General Support 001-800-507-0962 General Support 0800-50-669Sales Penang, Malaysia International Access Code Mail dellzasupport@dell.comCustomer Technical Support, Customer Service 604 633 104105 106 PowerConnect, and PowerVault Transaction Sales107 108 Index Index109 110 111 112