Dell PP10S owner manual Inspiron Technical Support OptiPlex, Latitude, Preferred Accounts Division

Page 97

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

China (Xiamen)

Technical Support website: support.dell.com.cn

 

Country Code: 86

Technical Support E-mail: cn_support@dell.com

 

City Code: 592

Customer Care E-mail: customer_cn@dell.com

 

 

Technical Support Fax

818 1350

 

Technical Support (Dell™ Dimension™ and

toll-free: 800 858 2969

 

Inspiron™)

 

 

Technical Support (OptiPlex™, Latitude™, and

toll-free: 800 858 0950

 

Dell Precision™)

 

 

Technical Support (servers and storage)

toll-free: 800 858 0960

 

Technical Support (projectors, PDAs, printers,

toll-free: 800 858 2920

 

switches, routers, and so on)

 

 

Customer Care

toll-free: 800 858 2060

 

Customer Care Fax

592 818 1308

 

Home and Small Business

toll-free: 800 858 2222

 

Preferred Accounts Division

toll-free: 800 858 2557

 

Large Corporate Accounts GCP

toll-free: 800 858 2055

 

Large Corporate Accounts Key Accounts

toll-free: 800 858 2628

 

Large Corporate Accounts North

toll-free: 800 858 2999

 

Large Corporate Accounts North Government and

toll-free: 800 858 2955

 

Education

 

 

Large Corporate Accounts East

toll-free: 800 858 2020

 

Large Corporate Accounts East Government and

toll-free: 800 858 2669

 

Education

 

 

Large Corporate Accounts Queue Team

toll-free: 800 858 2572

 

Large Corporate Accounts South

toll-free: 800 858 2355

 

Large Corporate Accounts West

toll-free: 800 858 2811

 

Large Corporate Accounts Spare Parts

toll-free: 800 858 2621

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

Appendix

95

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 1200January D8833 Contents Completing the Power Management Wizard Using a BatteryConnecting to a Wireless Local Area Network Radios Including Wireless NetworkingConnecting to a Wireless Network in Microsoft Windows XP Microsoft Windows Logo Key FunctionsProgram is designed for an earlier Windows operating system If you hear an unfamiliar scraping or grinding soundIf only part of the display is readable Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Tag and Microsoft Windows License Updates Order status, warranty, and repair informationWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Front View About Your ComputerDisplay latch release About Your ComputerV I C E S T a T U S L I G H T S R D D R I V E a N D K E Y B O a R D S T a T U S L I G H T S Left Side View Audio connectorsRight Side View BatteryBack View USB C O N N E C T O R S D E O C O N N E C T O R Bottom View Cover BatteryMemory module FanConnecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New ComputerNext Click Files and Settings Transfer WizardStart the Files and Settings Transfer Wizard Connecting a USB Printer Setting Up a PrinterUSB connector on computer Printer CableUninterruptible Power Supplies Power Protection DevicesSurge Protectors Line ConditionersBattery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeLow-Battery Warning Recalibrating a Battery Charging the BatteryRecalibrating a Battery Through the System Setup Utility Installing a Battery Removing a BatteryStoring a Battery Using a Battery Power Management Tips Power ManagementPower Management Wizard Setting Sleep ModesSelecting a Power Scheme Setting Battery Alarms and Actions Power Management ModesCompleting the Power Management Wizard Standby ModeHibernate Mode Power Options PropertiesPower Schemes Tab Power Meter Tab Alarms TabAdvanced Tab Hibernate TabPower Management Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaPlaying a CD or DVD Volume icon Volume meter Mute icon Adjusting the VolumeAdjusting the Picture Using CDs, DVDs, and Other Multimedia Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Numeric keypadKey Combinations Microsoft Windows Logo Key Functions Speaker FunctionsOpens the Search Results-Computer dialog box Customizing the Touch Pad Touch PadInstalling a PC Card Using PC CardsPC Card Types Extended PC CardsPC Card Removing a PC Card or BlankRelease latch Connecting to a Network Adapter Setting Up a NetworkNetwork Setup Wizard Setting Up a NetworkConnecting to a Wireless Network in Microsoft Windows XP Connecting to a Wireless Local Area NetworkClick Checklist for creating a network Determining Your Network TypeSetting Up a Network Setting Up a Network Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Solving ProblemsOption Function Dell Diagnostics Main MenuTab Function Drive Problems CD and DVD drive problems If there is no audio Mail, Modem, and Internet Problems Error Messages Keyboard Problems Unexpected Characters External Keyboard ProblemsShut down the computer, wait 1 minute, and turn it on again Computer does not start up Lockups and Software ProblemsComputer stops responding Product Information GuideProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsNetwork Problems Memory ProblemsPower Problems PC Card ProblemsPrinter Problems Scanner Problems No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers No sound from headphones Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsDrivers What Is a Driver?If the display is difficult to read If only part of the display is readableUnder Pick a Category, click Performance and Maintenance Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Identifying DriversResolving Software and Hardware Incompatibilities Manually Reinstalling DriversClick Roll Back Driver Click PropertiesCreating a Restore Point Using Microsoft Windows XP System RestoreClick System Restore Restoring Your Operating SystemUndoing the Last System Restore Using Dell PC Restore by SymantecClick Performance and Maintenance Click the System Restore tabRemoving PC Restore Solving Problems Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Memory Captive screw Memory module Securing clips Adding and Replacing PartsHard Drive Adding and Replacing Parts Appendix SpecificationsSodimm DDR Three 4-pin USB 2.0 connectors1024 x 768 at 262 K colors Response time typical Type active-matrix TFTMs rise+fall maximum Refresh rate 60 Hz Appendix 297 mm Power Consumption panel with Backlight typicalMaximum 1024 x 768 at 262 K colorsInformation on battery life and operating Power-intensive conditions43 WHr Operating conditions and can beW . d e l l . c o m s u p p o r t . d e l l . c o m Viewing the System Setup Screens Using the System Setup ProgramOverview Changing the Boot Sequence System Setup ScreensCommonly Used Options Performing a One-Time Boot Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only FCC Notices U.S. Only Macrovision Product NoticeDefinition of Third-Party Software and Peripherals Class aClass B Contacting DellFCC Identification Information General Support Tech Support ServicesTech Support SalesAustria Vienna Website support.euro.dell.com AutoTech automated technical support Spare Parts Sales & Extended Service Sales 866 440Customer Care Home Sales/Small Business Customer Care med./large business, governmentInspiron Technical Support OptiPlex, Latitude, Switches, routers, and so on Customer CareDell Precision Technical Support servers and storage Technical Support projectors, PDAs, printersGeneral Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com General Support dial from within Jamaica only Appendix Technical Support servers 100101 General Support 001-800-882-1519 102General Support 001-800-220-1006 General Support 001-800-507-0962 103General Support 0800-50-669 Fax 21 424 01Customer Technical Support, Customer Service 604 633 International Access Code Mail dellzasupport@dell.com104 Sales Penang, Malaysia105 106 PowerConnect, and PowerVault Transaction Sales107 108 109 IndexIndex 110 111 112