Dell PP10S AutoTech automated technical support, Customer Care Home Sales/Small Business

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Canada (North York, Ontario)	Online Order Status: www.dell.ca/ostatus
International Access Code: 011	AutoTech (automated technical support)	toll-free: 1-800-247-9362
	Customer Care (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Customer Care (med./large business, government)	toll-free: 1-800-326-9463
	Technical Support (Home Sales/Small Business)	toll-free: 1-800-847-4096
	Technical Support (med./large bus., government)	toll-free: 1-800-387-5757
	Sales (Home Sales/Small Business)	toll-free: 1-800-387-5752
	Sales (med./large bus., government)	toll-free: 1-800-387-5755
	Spare Parts Sales & Extended Service Sales	1 866 440 3355

Cayman Islands	General Support	1-800-805-7541

Chile (Santiago)	Sales, Customer Support, and Technical Support	toll-free: 1230-020-4823
Country Code: 56
City Code: 2

94

Appendix

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Contents Dell Inspiron 1200 W . d e l l . c o m s u p p o r t . d e l l . c o mJanuary D8833 Contents Using a Battery Completing the Power Management WizardRadios Including Wireless Networking Connecting to a Wireless Local Area NetworkConnecting to a Wireless Network in Microsoft Windows XP Microsoft Windows Logo Key FunctionsIf you hear an unfamiliar scraping or grinding sound Program is designed for an earlier Windows operating systemUsing Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Tag and Microsoft Windows License Order status, warranty, and repair information UpdatesWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen About Your Computer Front ViewDisplay latch release About Your ComputerV I C E S T a T U S L I G H T S R D D R I V E a N D K E Y B O a R D S T a T U S L I G H T S Audio connectors Left Side ViewBattery Right Side ViewBack View USB C O N N E C T O R S D E O C O N N E C T O R Cover Battery Bottom ViewMemory module FanSetting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer If you have a CD, click Use the CD I got from an ISPClick Files and Settings Transfer Wizard NextStart the Files and Settings Transfer Wizard Setting Up a Printer Connecting a USB PrinterUSB connector on computer Printer CablePower Protection Devices Uninterruptible Power SuppliesSurge Protectors Line ConditionersUsing a Battery Battery PerformanceUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterLow-Battery Warning Charging the Battery Recalibrating a BatteryRecalibrating a Battery Through the System Setup Utility Removing a Battery Installing a BatteryStoring a Battery Using a Battery Power Management Power Management TipsPower Management Wizard Setting Sleep ModesSelecting a Power Scheme Power Management Modes Setting Battery Alarms and ActionsCompleting the Power Management Wizard Standby ModePower Options Properties Hibernate ModePower Schemes Tab Alarms Tab Power Meter TabAdvanced Tab Hibernate TabPower Management Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaPlaying a CD or DVD Adjusting the Volume Volume icon Volume meter Mute iconAdjusting the Picture Using CDs, DVDs, and Other Multimedia Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Numeric keypadKey Combinations Speaker Functions Microsoft Windows Logo Key FunctionsOpens the Search Results-Computer dialog box Touch Pad Customizing the Touch PadUsing PC Cards Installing a PC CardPC Card Types Extended PC CardsRemoving a PC Card or Blank PC CardRelease latch Setting Up a Network Connecting to a Network AdapterNetwork Setup Wizard Setting Up a NetworkConnecting to a Wireless Local Area Network Connecting to a Wireless Network in Microsoft Windows XPClick Checklist for creating a network Determining Your Network TypeSetting Up a Network Setting Up a Network Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Main Menu Option FunctionTab Function Drive Problems CD and DVD drive problems If there is no audio Mail, Modem, and Internet Problems Error Messages Keyboard Problems External Keyboard Problems Unexpected CharactersShut down the computer, wait 1 minute, and turn it on again Lockups and Software Problems Computer does not start upComputer stops responding Product Information GuideOther software problems Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appearsMemory Problems Network ProblemsPC Card Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Touch Pad or Mouse Problems No sound from headphonesVideo and Display Problems If the display is blankWhat Is a Driver? DriversIf the display is difficult to read If only part of the display is readableReinstalling Drivers and Utilities Under Pick a Category, click Performance and MaintenanceUsing Windows XP Device Driver Rollback Identifying DriversManually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesClick Roll Back Driver Click PropertiesUsing Microsoft Windows XP System Restore Creating a Restore PointClick System Restore Restoring Your Operating SystemUsing Dell PC Restore by Symantec Undoing the Last System RestoreClick Performance and Maintenance Click the System Restore tabRemoving PC Restore Solving Problems Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Memory Memory module Securing clips Adding and Replacing Parts Captive screwHard Drive Adding and Replacing Parts Specifications AppendixThree 4-pin USB 2.0 connectors Sodimm DDRType active-matrix TFT 1024 x 768 at 262 K colors Response time typicalMs rise+fall maximum Refresh rate 60 Hz Appendix Power Consumption panel with Backlight typical 297 mmMaximum 1024 x 768 at 262 K colorsPower-intensive conditions Information on battery life and operating43 WHr Operating conditions and can beW . d e l l . c o m s u p p o r t . d e l l . c o m Using the System Setup Program Viewing the System Setup ScreensOverview System Setup Screens Changing the Boot SequenceCommonly Used Options Definition of Dell-Installed Software and Peripherals Performing a One-Time BootDell Technical Support Policy U.S. Only Macrovision Product Notice FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Class aContacting Dell Class BFCC Identification Information Tech Support Services General SupportTech Support SalesAustria Vienna Website support.euro.dell.com Spare Parts Sales & Extended Service Sales 866 440 AutoTech automated technical supportCustomer Care Home Sales/Small Business Customer Care med./large business, governmentSwitches, routers, and so on Customer Care Inspiron Technical Support OptiPlex, Latitude,Dell Precision Technical Support servers and storage Technical Support projectors, PDAs, printersGeneral Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com General Support dial from within Jamaica only Appendix 100 Technical Support servers101 102 General Support 001-800-882-1519General Support 001-800-220-1006 103 General Support 001-800-507-0962General Support 0800-50-669 Fax 21 424 01International Access Code Mail dellzasupport@dell.com Customer Technical Support, Customer Service 604 633104 Sales Penang, Malaysia105 PowerConnect, and PowerVault Transaction Sales 106107 108 Index 109Index 110 111 112