Dell PP10S owner manual Video and Display Problems, If the display is blank

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TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D

1 Shut down the computer.

2 Disconnect the mouse.

3 Turn on the computer.

4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

R E I N S T A L L T H E T O U C H P A D D R I V E R See "Reinstalling Drivers and Utilities" on page 69.

Video and Display Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.

C H E C K T H E B A T T E R Y If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C H E C K T H E AC A D A P T E R Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.

S W I T C H T H E V I D E O I M A G E If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 1200January D8833 Contents Completing the Power Management Wizard Using a BatteryConnecting to a Wireless Local Area Network Radios Including Wireless NetworkingConnecting to a Wireless Network in Microsoft Windows XP Microsoft Windows Logo Key FunctionsProgram is designed for an earlier Windows operating system If you hear an unfamiliar scraping or grinding soundUsing Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities Contents What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Service Tag and Microsoft Windows License Updates Order status, warranty, and repair informationWhat Are You Looking For? Find It Here At premier.support.dell.com. The website may not beClick the topic that describes your problem Click the arrow iconFollow the instructions on the screen Front View About Your ComputerDisplay latch release About Your ComputerV I C E S T a T U S L I G H T S R D D R I V E a N D K E Y B O a R D S T a T U S L I G H T S Left Side View Audio connectorsBattery Right Side ViewBack View USB C O N N E C T O R S D E O C O N N E C T O R Bottom View Cover BatteryMemory module FanConnecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerIf you have a CD, click Use the CD I got from an ISP Transferring Information to a New ComputerNext Click Files and Settings Transfer WizardStart the Files and Settings Transfer Wizard Connecting a USB Printer Setting Up a PrinterUSB connector on computer Printer CableUninterruptible Power Supplies Power Protection DevicesSurge Protectors Line ConditionersUsing a Battery Battery PerformanceUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterLow-Battery Warning Recalibrating a Battery Charging the BatteryRecalibrating a Battery Through the System Setup Utility Removing a Battery Installing a BatteryStoring a Battery Using a Battery Power Management Tips Power ManagementPower Management Wizard Setting Sleep ModesSelecting a Power Scheme Setting Battery Alarms and Actions Power Management ModesCompleting the Power Management Wizard Standby ModePower Options Properties Hibernate ModePower Schemes Tab Power Meter Tab Alarms TabAdvanced Tab Hibernate TabPower Management Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaPlaying a CD or DVD Volume icon Volume meter Mute icon Adjusting the VolumeAdjusting the Picture Using CDs, DVDs, and Other Multimedia Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Numeric keypadKey Combinations Speaker Functions Microsoft Windows Logo Key FunctionsOpens the Search Results-Computer dialog box Customizing the Touch Pad Touch PadInstalling a PC Card Using PC CardsPC Card Types Extended PC CardsRemoving a PC Card or Blank PC CardRelease latch Connecting to a Network Adapter Setting Up a NetworkNetwork Setup Wizard Setting Up a NetworkConnecting to a Wireless Network in Microsoft Windows XP Connecting to a Wireless Local Area NetworkClick Checklist for creating a network Determining Your Network TypeSetting Up a Network Setting Up a Network Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Main Menu Option FunctionTab Function Drive Problems CD and DVD drive problems If there is no audio Mail, Modem, and Internet Problems Error Messages Keyboard Problems External Keyboard Problems Unexpected CharactersShut down the computer, wait 1 minute, and turn it on again Computer does not start up Lockups and Software ProblemsComputer stops responding Product Information GuideProgram crashes repeatedly Other software problemsProgram is designed for an earlier Windows operating system Solid blue screen appearsNetwork Problems Memory ProblemsPower Problems PC Card ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers No sound from headphones Touch Pad or Mouse ProblemsIf the display is blank Video and Display ProblemsDrivers What Is a Driver?If the display is difficult to read If only part of the display is readableUnder Pick a Category, click Performance and Maintenance Reinstalling Drivers and UtilitiesUsing Windows XP Device Driver Rollback Identifying DriversResolving Software and Hardware Incompatibilities Manually Reinstalling DriversClick Roll Back Driver Click PropertiesCreating a Restore Point Using Microsoft Windows XP System RestoreClick System Restore Restoring Your Operating SystemUndoing the Last System Restore Using Dell PC Restore by SymantecClick Performance and Maintenance Click the System Restore tabRemoving PC Restore Solving Problems Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Memory Captive screw Memory module Securing clips Adding and Replacing PartsHard Drive Adding and Replacing Parts Appendix SpecificationsSodimm DDR Three 4-pin USB 2.0 connectorsType active-matrix TFT 1024 x 768 at 262 K colors Response time typicalMs rise+fall maximum Refresh rate 60 Hz Appendix 297 mm Power Consumption panel with Backlight typicalMaximum 1024 x 768 at 262 K colorsInformation on battery life and operating Power-intensive conditions43 WHr Operating conditions and can beW . d e l l . c o m s u p p o r t . d e l l . c o m Using the System Setup Program Viewing the System Setup ScreensOverview System Setup Screens Changing the Boot SequenceCommonly Used Options Definition of Dell-Installed Software and Peripherals Performing a One-Time BootDell Technical Support Policy U.S. Only FCC Notices U.S. Only Macrovision Product NoticeDefinition of Third-Party Software and Peripherals Class aContacting Dell Class BFCC Identification Information General Support Tech Support ServicesTech Support SalesAustria Vienna Website support.euro.dell.com AutoTech automated technical support Spare Parts Sales & Extended Service Sales 866 440Customer Care Home Sales/Small Business Customer Care med./large business, governmentInspiron Technical Support OptiPlex, Latitude, Switches, routers, and so on Customer CareDell Precision Technical Support servers and storage Technical Support projectors, PDAs, printersGeneral Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com General Support dial from within Jamaica only Appendix Technical Support servers 100101 102 General Support 001-800-882-1519General Support 001-800-220-1006 General Support 001-800-507-0962 103General Support 0800-50-669 Fax 21 424 01Customer Technical Support, Customer Service 604 633 International Access Code Mail dellzasupport@dell.com104 Sales Penang, Malaysia105 106 PowerConnect, and PowerVault Transaction Sales107 108 Index 109Index 110 111 112