Dell PP10S Tech Support Services, General Support Toll-free, Corporate Sales, Fax

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Anguilla

General Support

toll-free: 800-335-0031

 

 

 

Antigua and Barbuda

General Support

1-800-805-5924

 

 

 

Argentina (Buenos Aires)

Website: www.dell.com.ar

 

International Access Code: 00

E-mail: us_latin_services@dell.com

 

Country Code: 54

E-mail for desktop and portable computers:

 

City Code: 11

la-techsupport@dell.com

 

 

 

 

E-mail for servers and EMC:

 

 

la_enterprise@dell.com

 

 

Customer Care

toll-free: 0-800-444-0730

 

Tech Support

toll-free: 0-800-444-0733

 

Tech Support Services

toll-free: 0-800-444-0724

 

Sales

0-810-444-3355

 

 

 

Aruba

General Support

toll-free: 800-1578

 

 

 

Australia (Sydney)

E-mail (Australia): au_tech_support@dell.com

 

International Access Code: 0011

E-mail (New Zealand): nz_tech_support@dell.com

 

Country Code: 61

Home and Small Business

1-300-655-533

City Code: 2

Government and Business

toll-free: 1-800-633-559

 

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

 

Customer Care

toll-free: 1-800-819-339

 

Technical Support (portables and desktops)

toll-free: 1-300-655-533

 

Technical Support (servers and workstations)

toll-free: 1-800-733-314

 

Corporate Sales

toll-free: 1-800-808-385

 

Transaction Sales

toll-free: 1-800-808-312

 

Fax

toll-free: 1-800-818-341

 

 

 

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Appendix

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Contents Dell Inspiron 1200 W . d e l l . c o m s u p p o r t . d e l l . c o mJanuary D8833 Contents Using a Battery Completing the Power Management WizardConnecting to a Wireless Network in Microsoft Windows XP Radios Including Wireless NetworkingConnecting to a Wireless Local Area Network Microsoft Windows Logo Key FunctionsIf you hear an unfamiliar scraping or grinding sound Program is designed for an earlier Windows operating systemIf only part of the display is readable Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Tag and Microsoft Windows License What Are You Looking For? Find It Here Order status, warranty, and repair informationUpdates At premier.support.dell.com. The website may not beClick the arrow icon Click the topic that describes your problemFollow the instructions on the screen Display latch release About Your ComputerFront View About Your ComputerV I C E S T a T U S L I G H T S R D D R I V E a N D K E Y B O a R D S T a T U S L I G H T S Audio connectors Left Side ViewRight Side View BatteryBack View USB C O N N E C T O R S D E O C O N N E C T O R Memory module Cover BatteryBottom View FanSetting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your ComputerTransferring Information to a New Computer If you have a CD, click Use the CD I got from an ISPClick Files and Settings Transfer Wizard NextStart the Files and Settings Transfer Wizard USB connector on computer Setting Up a PrinterConnecting a USB Printer Printer CableSurge Protectors Power Protection DevicesUninterruptible Power Supplies Line ConditionersBattery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeLow-Battery Warning Charging the Battery Recalibrating a BatteryRecalibrating a Battery Through the System Setup Utility Installing a Battery Removing a BatteryStoring a Battery Using a Battery Power Management Wizard Power ManagementPower Management Tips Setting Sleep ModesSelecting a Power Scheme Completing the Power Management Wizard Power Management ModesSetting Battery Alarms and Actions Standby ModeHibernate Mode Power Options PropertiesPower Schemes Tab Advanced Tab Alarms TabPower Meter Tab Hibernate TabPower Management Using CDs, DVDs, and Other Multimedia Using CDs, DVDs, and Other MultimediaPlaying a CD or DVD Adjusting the Volume Volume icon Volume meter Mute iconAdjusting the Picture Using CDs, DVDs, and Other Multimedia Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric keypadKey Combinations Microsoft Windows Logo Key Functions Speaker FunctionsOpens the Search Results-Computer dialog box Touch Pad Customizing the Touch PadPC Card Types Using PC CardsInstalling a PC Card Extended PC CardsPC Card Removing a PC Card or BlankRelease latch Network Setup Wizard Setting Up a NetworkConnecting to a Network Adapter Setting Up a NetworkClick Checklist for creating a network Connecting to a Wireless Local Area NetworkConnecting to a Wireless Network in Microsoft Windows XP Determining Your Network TypeSetting Up a Network Setting Up a Network When to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Solving ProblemsOption Function Dell Diagnostics Main MenuTab Function Drive Problems CD and DVD drive problems If there is no audio Mail, Modem, and Internet Problems Error Messages Keyboard Problems Unexpected Characters External Keyboard ProblemsShut down the computer, wait 1 minute, and turn it on again Computer stops responding Lockups and Software ProblemsComputer does not start up Product Information GuideProgram is designed for an earlier Windows operating system Other software problemsProgram crashes repeatedly Solid blue screen appearsMemory Problems Network ProblemsPC Card Problems Power ProblemsPrinter Problems Scanner Problems No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers Touch Pad or Mouse Problems No sound from headphonesVideo and Display Problems If the display is blankIf the display is difficult to read What Is a Driver?Drivers If only part of the display is readableUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesUnder Pick a Category, click Performance and Maintenance Identifying DriversClick Roll Back Driver Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Click PropertiesClick System Restore Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating SystemClick Performance and Maintenance Using Dell PC Restore by SymantecUndoing the Last System Restore Click the System Restore tabRemoving PC Restore Solving Problems Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Memory Memory module Securing clips Adding and Replacing Parts Captive screwHard Drive Adding and Replacing Parts Specifications AppendixThree 4-pin USB 2.0 connectors Sodimm DDR1024 x 768 at 262 K colors Response time typical Type active-matrix TFTMs rise+fall maximum Refresh rate 60 Hz Appendix Maximum Power Consumption panel with Backlight typical297 mm 1024 x 768 at 262 K colors43 WHr Power-intensive conditionsInformation on battery life and operating Operating conditions and can beW . d e l l . c o m s u p p o r t . d e l l . c o m Viewing the System Setup Screens Using the System Setup ProgramOverview Changing the Boot Sequence System Setup ScreensCommonly Used Options Performing a One-Time Boot Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Macrovision Product NoticeFCC Notices U.S. Only Class aClass B Contacting DellFCC Identification Information Tech Support Tech Support ServicesGeneral Support SalesAustria Vienna Website support.euro.dell.com Customer Care Home Sales/Small Business Spare Parts Sales & Extended Service Sales 866 440AutoTech automated technical support Customer Care med./large business, governmentDell Precision Technical Support servers and storage Switches, routers, and so on Customer CareInspiron Technical Support OptiPlex, Latitude, Technical Support projectors, PDAs, printersGeneral Support 01-899-753-0777 International Access Code Country Code Greece Website support.euro.dell.com General Support dial from within Jamaica only Appendix 100 Technical Support servers101 General Support 001-800-882-1519 102General Support 001-800-220-1006 General Support 0800-50-669 103General Support 001-800-507-0962 Fax 21 424 01104 International Access Code Mail dellzasupport@dell.comCustomer Technical Support, Customer Service 604 633 Sales Penang, Malaysia105 PowerConnect, and PowerVault Transaction Sales 106107 108 109 IndexIndex 110 111 112