Dell T620 owner manual Troubleshooting The System Battery, Troubleshooting Power Supplies

Page 136

Cooling-fan assembly (if present)

Cooling fans

Processor(s) and heat sink(s)

Memory modules

Hard-drive carriers

Hard-drive backplane

4.Ensure that all cables are properly connected.

5.Close the system.

6.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

If the tests fail, see Getting Help.

Troubleshooting The System Battery

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery.

1.Re-enter the time and date in the System Setup.

2.Turn off the system and disconnect it from the electrical outlet for at least one hour.

3.Reconnect the system to the electrical outlet and turn on the system.

4.Enter the System Setup.

If the date and time are not correct in the System Setup, check the SEL for system battery messages.

If the problem is not resolved, see Getting Help.

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup, the problem may be caused by software rather than by a defective battery.

Troubleshooting Power Supplies

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

1.Reseat the power supply by removing and reinstalling it.

NOTE: After installing a power supply, allow several seconds for the system to recognize the power supply and to determine if it is working properly.

2.If the problem persists, see Getting Help.

136

Image 136
Contents Regulatory Model E17S Series Regulatory Type E17S001 Dell Inc. All Rights Reserved Contents Installing System Components Wheel Assembly Optional-Tower ModeInternal USB Memory Key Optional Removing The Control Panel-Tower Mode Converting The System From Tower Mode To Rack Mode Troubleshooting Your SystemUsing System Diagnostics Jumpers And ConnectorsGetting Help Front-Panel Features And Indicators-Tower Mode About Your SystemIndicator, Button, or Icon Description Connector Inch hard Drive systemsFront-Panel Features And Indicators-Rack Mode S110 Software RAID LCD Panel Features Button DescriptionHome Screen Setup MenuView Menu Hard-Drive Indicator Patterns Back-Panel Features And Indicators Back-Panel Features and Indicators1100 W Power Indicator Codes NIC Indicator CodesGreen Link indicator is Other Information You May Need Page Page Choosing The System Boot Mode Keystroke DescriptionF10 F11 F12Responding To Error Messages Entering System SetupUsing The System Setup Navigation Keys System Setup Options System Setup Main ScreenSystem Bios Screen System Information ScreenMemory Settings Screen Processor Settings ScreenOption is set to Enabled Prefetcher option is set to EnabledExecute Disable Execute Disable option is set to EnabledBoot Settings Screen Sata Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous SettingsAssigning a System And/Or Setup Password Using Your System Password To Secure Your System Operating With a Setup Password EnabledEntering The Uefi Boot Manager Using The Boot Manager Navigation KeysBoot Manager Screen Exits the Boot Manager and proceeds with system bootEntering The iDRAC Settings Utility IDRAC Settings UtilityEmbedded System Management Changing The Thermal Settings Page Recommended Tools Installing The Front BezelFront Bezel Optional Removing The Front Bezel System Feet-Tower ModeRemoving The System Feet Wheel Assembly Optional-Tower Mode Installing The System FeetInstalling The Wheel Assembly Removing The Wheel AssemblyRemoving and Installing the Wheel Assembly Opening And Closing The SystemOpening The System Closing The SystemInside The System Inside the SystemBezel Blank Removing The Bezel BlankCooling Shroud Installing The Bezel BlankRemoving The Cooling Shroud Installing The Cooling Shroud System MemoryProcessor Channel 0 slots A1, A5, and A9Dimm Type General Memory Module Installation GuidelinesOperating Frequency in MT/s Maximum Dimm Rank Channel Mode-Specific Guidelines Advanced ECC LockstepDimm Size Number Sample Memory Configuration TableDIMMs Frequency B10, B11, B12 Removing Memory Modules B10, B11, B12Installing Memory Modules Flex BaysRemoving and Installing a Flex Bay Removing a Flex BayHard Drives Installing a Flex BayRemoving a 2.5 Inch Hard-Drive Blank Installing a 2.5 Inch Hard-Drive Blank Installing a 3.5 Inch Hard-Drive BlankRemoving a 3.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard DriveInstalling a Hot-Swap Hard Drive Removing and Installing a Hot-Swap Hard DriveRemoving a Hard Drive From a Hard-Drive Carrier Slim Optical Drive Blank Installing a Hard Drive Into a Hard-Drive CarrierRemoving The Slim Optical Drive Blank Optical Drives And Tape Drives Installing The Slim Optical Drive BlankRemoving The Optical Drive Or Tape Drive Removing and Installing the Optical Drive or Tape Drive Cabling-Optical Drive and Tape Drive Installing The Optical Drive Or Tape Drive Cooling FansRemoving a Cooling Fan Installing a Cooling Fan Removing The Cooling-Fan Assembly OptionalInstalling The Cooling-Fan Assembly Optional Removing and Replacing the Cooling-Fan AssemblyPCIe Card Holder Internal USB Memory Key OptionalReplacing The Internal USB Key Installing The PCIe Card Holder Removing The PCIe Card HolderGPU Card Holder Optional Removing The GPU Card HolderInstalling The GPU Card Holder Expansion Cards Expansion Card Installation GuidelinesCard Priority Card Type Slot Priority Maximum Allowed GPU Card Installation Guidelines Removing An Expansion CardCard Priority Card Type Priority Maximum AllowedInstalling An Expansion Card Removing and Installing the Expansion CardRemoving a GPU Card Installing a GPU Card Removing and Installing the GPU CardInternal Dual SD Module SD vFlash CardReplacing An SD vFlash Card Removing and Installing the Internal Dual SD Module Removing An Internal Dual SD ModuleInstalling An Internal Dual SD Module Installing An Internal SD CardInternal SD Card Removing An Internal SD CardProcessors Removing a ProcessorRemoving and Installing a Processor Socket release lever Installing a Processor Power Supplies Hot Spare Feature Removing An AC Power SupplyInstalling An AC Power Supply Removing and Installing an AC Power SupplyWiring Instructions For a DC Power Supply Required ToolsAssembling The DC Input Power Wires Removing a DC Power Supply Assembling the DC Input Power WiresInstalling a DC Power Supply Removing and Installing a DC Power SupplyPower Interposer Board And Power Distribution Board Removing The Power Supply BlankInstalling The Power Supply Blank Removing The Power Interposer BoardRemoving The Power Distribution Board Removing and Installing The Power Interposer BoardInstalling The Power Distribution Board Installing The Power Interposer Board System BatteryReplacing The System Battery Removing and Installing the System Battery Hard-Drive BackplaneRemoving and Installing The PCIe SSD Hard-Drive Backplane Removing The Hard-Drive BackplanePower cable Power connector on backplane Power connector SAS a connector on Perc card Power connector on PDB 100 PCIe C cable Cabling-3.5 Inch x8 Plus 2.5 Inch x4 SAS/SATA Backplane SAS B cable Backplane Release pin 103 Cabling-3.5 Inch x12 SAS/SATA Backplane Removing and Installing 2.5 Inch x16 SAS/SATA Backplane Cabling-2.5 Inch x16 SAS/SATA Backplane Signal cable Backplane PCIe a cable 107 PDB SAS a cable Backplane SAS B cable Signal cable 109 SAS a connector on 2nd Perc SAS B cable Backplane SAS A1 cable SAS B1 cable 111 Backplane 2 SAS a connector System Top Cover Installing The Hard-Drive BackplaneRemoving The System Top Cover System Left Side Cover Installing The System Top CoverRemoving The System Left Side Cover Installing The System Left Side Cover Control PanelRemoving The Control Panel-Tower Mode Removing and Installing the Control Panel-Tower ModeInstalling The Control Panel-Tower Mode Removing The Control Panel-Rack ModeControl panel module Screw Installing The Control Panel-Rack Mode Removing The Control-Panel BoardInstalling The Control-Panel Board LCD ModuleRemoving The LCD Module-Tower Mode Removing and Installing the LCD Module in the Tower ModeInstalling The LCD Module-Tower Mode Removing The LCD Module-Rack ModeInstalling The LCD Module-Rack Mode VGA ModuleRemoving and Installing the VGA Module Removing The VGA ModuleSystem Board Installing The VGA ModuleRemoving The System Board Installing The System Board Removing the System BoardPage 128 Converting The System From Tower Mode To Rack Mode Safety InstructionsRemoving and Installing the Rack Slide Cover Attaching the Mylar Cover Removing and Installing the System Ears Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NICTroubleshooting a Wet System Troubleshooting a Damaged SystemTroubleshooting The System Battery Troubleshooting Power SuppliesTroubleshooting Cooling Fans Troubleshooting Cooling ProblemsTroubleshooting System Memory Troubleshooting An Internal USB Key Troubleshooting An SD CardTroubleshooting An Optical Drive Troubleshooting a Hard Drive Troubleshooting Expansion CardsTroubleshooting Processors 142 When To Use The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic Controls Least one event description is recordedSystem Board Jumper Settings JumperSystem Board Connectors Connector DescriptionIDRACRJ45 Disabling a Forgotten Password Expansion slots Expansion BusMemory Drives Or Sata hard drivesConnectors Back Expanded Operating TemperatureFront InternalEnvironmental Temperature Temperature Continuous OperationRelative Humidity Maximum VibrationEnvironmental Maximum ShockMaximum Altitude Operating Altitude De-ratingCopper Coupon Corrosion Rate System Error Messages LCD MessagesViewing LCD Messages Removing LCD MessagesError Code AMP0302 MessageDetails ActionASR0003 Message BAT0002 MessageBAT0017 Message CPU0000 MessageCPU0010 Message CPU0023 MessageCPU0204 Message CPU0700 MessageCPU0703 Message Exception is external to the processorCPU0704 Message If the issue persists, see Getting Help Action Reinstall or reconnect the hardware HWC2003 MessageFAN0000 Message Details Fan operating speed is out of range ActionMEM0000 Message MEM0001 MessageMEM0007 Message MEM0701 MessageMEM1208 Message MEM8000 MessagePCI1302 Message PCI1304 MessagePCI1320 Message PCI1342 MessagePCI1348 Message PCI1360 MessagePST0128 Message PST0129 MessagePSU0001 Message PSU0002 MessagePSU0006 Message PSU0016 MessagePSU0031 Message PSU0032 MessagePSU0034 Message PSU0035 MessagePSU0036 Message PSU0037 MessagePSU1201 Message Power supply redundancy is lost Details System power inventory changeConfiguration and power consumption System power consumptionRFM1014 Message RFM1201 MessageRFM2001 Message RFM2002 MessageSEL0006 Message All event logging is disabled Details Appear if the user disabled event loggingPower. If problem persists call support Security may be compromisedIssues persists, contact support FailedFailures TMP0121 MessageDiagnostic Messages Alert Messages172 Getting Help Contacting Dell
Related manuals
Manual 10 pages 54.11 Kb

T620 specifications

The Dell PowerEdge T620 is a versatile and powerful tower server designed to meet the demands of growing businesses and organizations. Launched as part of Dell’s 12th generation of PowerEdge servers, the T620 combines cutting-edge features, advanced technologies, and robust performance capabilities.

At its core, the T620 supports Intel's Xeon E5-2600 processors, providing exceptional computational power and efficiency. Organizations can choose from a range of CPUs, allowing them to customize their server according to specific workload requirements. The server can accommodate up to two processors, offering a substantial number of cores for multitasking and demanding applications.

One of the standout features of the T620 is its support for a significant amount of memory. It can house up to 768GB of DDR3 RAM across 24 DIMM slots. This ample memory capacity ensures that the server can handle memory-intensive applications with ease, making it suitable for virtualization, database management, and other critical tasks.

The T620 is equipped with several storage options, supporting up to sixteen 2.5-inch or eight 3.5-inch hard drives. This flexibility allows for high storage density and scalability, accommodating various storage configurations depending on the user’s needs. The system also supports both traditional SATA and high-speed SAS drives, making it adaptable for performance or capacity-driven environments.

Networking capabilities in the T620 are advanced, featuring embedded dual Gigabit Ethernet ports for reliable connectivity. This server supports multiple RAID configurations, enhancing data redundancy and performance. Additionally, the inclusion of Dell's iDRAC (Integrated Dell Remote Access Controller) ensures remote management and monitoring capabilities, allowing administrators to operate the server efficiently without being on-site.

The design of the T620 is built with expandability in mind. Its chassis offers flexibility for adding additional components, such as graphics cards and expansion cards, providing ample room for growth as organizational needs evolve.

In summary, the Dell PowerEdge T620 is a robust and flexible tower server that caters to the diverse needs of businesses. Its powerful processors, extensive memory options, versatile storage configurations, and advanced management features make it a reliable choice for companies seeking to enhance their IT infrastructure. The T620 stands out as a solid option for those looking to leverage technology for business success and growth.