Dell PP20L owner manual 108

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Solving Problems

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Contents Dell Inspiron 6400/E1505 W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key FunctionsComposite Video and S/PDIF Digital Audio Connecting to a Mobile Broadband Network What You Need to Establish a Wlan ConnectionWhat You Need to Establish a Mobile Broadband Double- Clicking the Dell Support IconMobile Broadband Wireless Wide Area Network Wwan Ensuring Sufficient Power for Your ComputerIf only part of the display is readable Contents Program stops responding or crashes repeatedly109 129131 132163 164Contents Finding Information Support.dell.comThese labels are located on the bottom of your computer Enter your Service Tag or product model ConfigurationClick the topic that describes your problem What Are You Looking For? Find It HereMicrosoft Windows System Restore Microsoft Earlier operating state without affecting data filesShip with your computer Your operating systemDetermining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View W E R B U T T O N About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Setting Display ResolutionUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Power Management Key CombinationsSystem Functions Display FunctionsAdjusting Keyboard Settings Microsoft Windows Logo Key FunctionsQuickSet Key Combinations Opens the Search Results-Computer dialog boxTouch Pad Customizing the Touch PadUsing a Battery Battery PerformanceUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Check the Battery ChargeConserving Battery Power Low-Battery WarningPower Management Modes Check the Battery HealthHibernate Mode Charging the Battery Replacing the BatteryConfiguring Power Management Settings Storing a Battery Using Multimedia Using MultimediaPlaying CDs or DVDs How to Copy a CD or DVD Copying CDs and DVDsUsing Blank CDs and DVDs Helpful TipsCD-Writable Drives Media Type Read Write Rewritable DVD-Writable Drives Media Type Read Write RewritableAdjusting the Volume Adjusting the Picture Using Dell Media Experience and Dell MediaDirectIf the computer is turned on or in standby mode If the computer is turned off or in hibernate modeConnecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience HelpUsing Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Enabling S/PDIF Digital AudioEnabling the Display Settings for a TV Using Multimedia Using Cards Installing an ExpressCardUsing Cards ExpressCardsRemoving an ExpressCard or Blank Installing a Media Memory Card Media Memory CardsRemoving a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Connecting to a Wireless Local Area Network Determining the Wireless Network Device Manager Completing the Connection to the WlanMobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Setting Up a Network Passwords Securing Your ComputerSecurity Cable Lock Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenSolving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconDrive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Page ExpressCard Problems Ieee 1394 Device ProblemsWindows taskbar. Ensure that the card is listed ManufacturerKeyboard Problems External Keyboard problemsLockups and Software Problems Unexpected charactersComputer does not start up Computer stops respondingDell MediaDirect problems Other software problemsSolid blue screen appears Memory Problems Network ProblemsCommunication exists. Replace the network cable Power Problems Mobile Broadband Wireless Wide Area Network WwanPrinter Problems Ensuring Sufficient Power for Your ComputerScanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Touch Pad or Mouse Problems Video and Display ProblemsIf the display is blank What Is a Driver? DriversIf the display is difficult to read If only part of the display is readableReinstalling Drivers and Utilities Using Windows XP Device Driver RollbackIdentifying Drivers Using the Drivers and Utilities CD Save and close any open files, and exit any open programs101 Resolving Software and Hardware Incompatibilities Restoring Your Operating System102 Using Microsoft Windows XP System Restore 103Using Dell PC Restore by Symantec 104105 Using the Operating System CD Reinstalling Windows XPBefore You Begin 106107 108 Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer 110Optical Drive 111Hard Drive 112113 Memory Returning a Hard Drive to Dell115 116 Modem 117Hinge Cover 118Keyboard 119120 Wireless Mini-Card 121Install the replacement Mini-Card 122123 Coin-Cell Battery Display 125Lift the display up and away from the computer 126Internal Card With Bluetooth Wireless Technology 127128 Dell QuickSet Features Dell QuickSet Features130 Traveling With Your Computer Identifying Your ComputerPacking the Computer 131Travel Tips Traveling by AirContacting Dell 133Contacting Dell 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Called from within Singapore or Malaysia onlyWebsite support.ap.dell.com 149 150 151 Printers, and Projectors for Relationship 152153 154 Specifications 155Ports and Connectors 156In-1 Media Memory Card Reader Memory157 CommunicationsVideo Audio158 DisplayBattery 159Keyboard Touch Pad160 AC AdapterPhysical 161 Environmental162 Using the System Setup Program Viewing the System Setup ScreenSystem Setup Screen AppendixChanging the Boot Sequence Performing a One-Time BootCommonly Used Options Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad 165Dell Technical Support Policy U.S. Only Floppy DriveCDs and DVDs 166Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BMacrovision Product Notice 168Glossary 169Glossary 170 171 Device driver See driverDocking device See APR 172 173 174 175 NIC See network adapter176 177 System tray See notification areaVideo resolution See resolution 178179 180 Index 181Index See also hard drive See also optical drive 182183 184 185 186

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