| Drivers | 99 |
| What Is a Driver? | 99 |
| Identifying Drivers | 100 |
| Reinstalling Drivers and Utilities | 100 |
| Resolving Software and Hardware Incompatibilities | 102 |
| Restoring Your Operating System | 102 |
| Using Microsoft Windows XP System Restore | 103 |
| Using Dell PC Restore by Symantec | 104 |
| Using the Operating System CD | 106 |
11 | Adding and Replacing Parts | 109 |
| Before You Begin | 109 |
| Recommended Tools | 109 |
| Turning Off Your Computer | 109 |
| Before Working Inside Your Computer | 110 |
| Optical Drive | 111 |
| Hard Drive | 112 |
| Returning a Hard Drive to Dell | 114 |
| Memory | 114 |
| Modem | 117 |
| Hinge Cover | 118 |
| Keyboard | 119 |
| Wireless | 121 |
| 124 | |
| Display | 125 |
| Internal Card With Bluetooth® Wireless Technology | 127 |
12 | Dell™ QuickSet Features | 129 |
8
Contents