Dell PP20L What Are You Looking For? Find It Here, Dell Support Website support.dell.com

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What Are You Looking For?

Find It Here

 

 

• Solutions — Troubleshooting hints and tips; articles

Dell Support Website — support.dell.com

from technicians; online courses; and frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

•Community — Online discussion with other Dell customers

•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS)— If you reinstall the

To download Notebook System Software:

operating system for your computer, you should also

1

Go to support.dell.com and click Downloads.

reinstall the NSS utility. NSS provides critical updates

2

Enter your Service Tag or product model.

for your operating system and support for Dell™

3

In the Download Category drop-down menu, click All.

3.5-inch USB floppy drives, Intel® processors, optical

drives, and USB devices. NSS is necessary for correct

4

Select the operating system and operating system

 

language for your computer, and click Submit.

operation of your Dell computer. The software

 

 

 

automatically detects your computer and operating

5

Under Select a Device, scroll to System and

system and installs the updates appropriate for your

 

Configuration Utilities, and click Dell Notebook System

configuration.

 

Software.

 

 

• Software upgrades and troubleshooting hints

Dell Support Utility

• Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

 

support provides real-time health scans of your computing

 

environment, software updates, and relevant self-support

 

information. Access the Dell Support Utility from the

 

icon in the taskbar. For more information, see "Dell Support

 

Utility" on page 82.

 

 

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click the Start button and click Help and Support.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

 

 

click the arrow icon.

 

3

Click the topic that describes your problem.

 

4

Follow the instructions on the screen.

Finding Information

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 6400/E1505Abbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Configuring Power Management SettingsComposite Video and S/PDIF Digital Audio What You Need to Establish a Wlan Connection Connecting to a Mobile Broadband NetworkWhat You Need to Establish a Mobile Broadband Double- Clicking the Dell Support IconEnsuring Sufficient Power for Your Computer Mobile Broadband Wireless Wide Area Network WwanIf only part of the display is readable Contents Program stops responding or crashes repeatedly129 109132 131163 164Contents Support.dell.com Finding InformationThese labels are located on the bottom of your computer Configuration Enter your Service Tag or product modelClick the topic that describes your problem What Are You Looking For? Find It HereEarlier operating state without affecting data files Microsoft Windows System Restore MicrosoftShip with your computer Your operating systemAbout Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View W E R B U T T O N About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display ResolutionUsing the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Power ManagementSystem Functions Display FunctionsMicrosoft Windows Logo Key Functions Adjusting Keyboard SettingsQuickSet Key Combinations Opens the Search Results-Computer dialog boxCustomizing the Touch Pad Touch PadBattery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery ChargeLow-Battery Warning Conserving Battery PowerPower Management Modes Check the Battery HealthHibernate Mode Replacing the Battery Charging the BatteryConfiguring Power Management Settings Storing a Battery Using Multimedia Using MultimediaPlaying CDs or DVDs Copying CDs and DVDs How to Copy a CD or DVDHelpful Tips Using Blank CDs and DVDsCD-Writable Drives Media Type Read Write Rewritable DVD-Writable Drives Media Type Read Write RewritableAdjusting the Volume Using Dell Media Experience and Dell MediaDirect Adjusting the PictureIf the computer is turned on or in standby mode If the computer is turned off or in hibernate modeDell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio DeviceUsing Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Enabling S/PDIF Digital Audio Setting Up the Cyberlink CL HeadphonesEnabling the Display Settings for a TV Using Multimedia Installing an ExpressCard Using CardsUsing Cards ExpressCardsRemoving an ExpressCard or Blank Media Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Physically Connecting to a Network or Broadband Modem Setting Up a NetworkSetting Up a Network Wireless Local Area Network Wlan Network Setup WizardChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up a New Wlan Connecting to a Wireless Local Area Network Completing the Connection to the Wlan Determining the Wireless Network Device ManagerEnabling/Disabling the Wireless Network Card Mobile Broadband or Wireless Wide Area Network WwanConnecting to a Mobile Broadband Network Setting Up a Network Securing Your Computer PasswordsSecurity Cable Lock Securing Your ComputerIf Your Computer Is Lost or Stolen Computer Tracking SoftwareDell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveOption Function Tab Function Dell Support Utility Accessing the Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support IconCD and DVD drive problems Drive ProblemsProblems writing to a CD/DVD-RW drive Hard drive problems Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Page Ieee 1394 Device Problems ExpressCard ProblemsWindows taskbar. Ensure that the card is listed ManufacturerExternal Keyboard problems Keyboard ProblemsUnexpected characters Lockups and Software ProblemsComputer does not start up Computer stops respondingOther software problems Dell MediaDirect problemsSolid blue screen appears Network Problems Memory ProblemsCommunication exists. Replace the network cable Mobile Broadband Wireless Wide Area Network Wwan Power ProblemsEnsuring Sufficient Power for Your Computer Printer ProblemsScanner Problems No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers Video and Display Problems Touch Pad or Mouse ProblemsIf the display is blank Drivers What Is a Driver?If the display is difficult to read If only part of the display is readableUsing Windows XP Device Driver Rollback Reinstalling Drivers and UtilitiesIdentifying Drivers Save and close any open files, and exit any open programs Using the Drivers and Utilities CD101 Restoring Your Operating System Resolving Software and Hardware Incompatibilities102 103 Using Microsoft Windows XP System Restore104 Using Dell PC Restore by Symantec105 Reinstalling Windows XP Using the Operating System CDBefore You Begin 106107 108 Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended Tools110 Before Working Inside Your Computer111 Optical Drive112 Hard Drive113 Returning a Hard Drive to Dell Memory115 116 117 Modem118 Hinge Cover119 Keyboard120 121 Wireless Mini-Card122 Install the replacement Mini-Card123 Coin-Cell Battery 125 Display126 Lift the display up and away from the computer127 Internal Card With Bluetooth Wireless Technology128 Dell QuickSet Features Dell QuickSet Features130 Identifying Your Computer Traveling With Your ComputerPacking the Computer 131Traveling by Air Travel Tips133 Contacting DellContacting Dell 134 135 136 137 138 139 140 141 142 143 144 145 146 147 Called from within Singapore or Malaysia only 148Website support.ap.dell.com 149 150 151 152 Printers, and Projectors for Relationship153 154 155 Specifications156 Ports and ConnectorsIn-1 Media Memory Card Reader MemoryCommunications 157Video AudioDisplay 158159 BatteryKeyboard Touch PadAC Adapter 160Physical Environmental 161162 Viewing the System Setup Screen Using the System Setup ProgramSystem Setup Screen AppendixPerforming a One-Time Boot Changing the Boot SequenceCommonly Used Options Computer, Keyboard, and Display Cleaning Your ComputerTouch Pad 165Floppy Drive Dell Technical Support Policy U.S. OnlyCDs and DVDs 166FCC Notice U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals FCC Class B168 Macrovision Product Notice169 GlossaryGlossary 170 Device driver See driver 171Docking device See APR 172 173 174 NIC See network adapter 175176 System tray See notification area 177178 Video resolution See resolution179 180 181 IndexIndex 182 See also hard drive See also optical drive183 184 185 186
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