Poor Focus | Picture is fuzzy, |
| blurry, or |
| ghosting |
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to Factory Settings.
•Change the video resolution to the correct aspect ratio (16:9).
Shaky/Jittery | Wavy picture or |
Video | fine movement |
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Reset the monitor to Factory Settings.
•Check environmental factors.
•Relocate the monitor and test in another room.
Missing Pixels LCD screen has spots
•Cycle power
•Pixel that is permanently off is a natural defect that can occur in LCD technology.
•For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
•Cycle power
•Pixel that is permanently off is a natural defect that can occur in LCD technology.
•For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: support.dell.com.
Brightness | Picture too dim | • Reset the monitor to Factory Settings. |
Problems | or too bright | • Auto Adjust via OSD. |
|
| • Adjust brightness & contrast controls via OSD. |
|
|
|
Geometric | Screen not | • Reset the monitor to Factory Settings. |
Distortion | centered | • Auto Adjust via OSD. |
| correctly | • Adjust horizontal & vertical controls via OSD. |
|
| NOTE: When using |
|
| adjustments are not available. |
|
|
|
Horizontal/ | Screen has one | • Reset the monitor to Factory Settings. |
Vertical Lines | or more lines | • Perform Auto Adjust via OSD. |
|
| • Adjust Phase and Pixel Clock controls via OSD. |
|
| • Perform monitor |
|
| these lines are also in |
|
| • Check for bent or broken pins in the video cable connector. |
|
| • Run the |
|
| NOTE: When using |
|
| Phase adjustments are not available. |
|
|
|
Synchronization | Screen is | • Reset the monitor to Factory Settings. |
Problems | scrambled or | • Perform Auto Adjust via OSD. |
| appears torn | • Adjust Phase and Pixel Clock controls via OSD. |
|
| • Perform monitor |
|
| scrambled screen appears in |
|
| • Check for bent or broken pins in the video cable connector. |
|
| • Restart the computer in the safe mode. |
|
|
|
46 Troubleshooting